People Operations Specialist

At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined.

In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.

Our People team is looking for a People Operations Specialist (France & EMEA) who will own People Operations in France & EMEA while driving improvements through systems, automation, and data.

This role sits at the intersection of People Operations, People Systems, and employee support, with primary ownership of managing and responding to People Support Help Desk tickets. The core focus is delivering timely, high-quality responses to employee requests, ensuring a strong day-to-day support experience. Building on those insights, you will optimize employee lifecycle processes, enhance help desk operations, and reduce manual work through improved system design and integrations - driving more scalable and efficient ways of working over time.

The ideal candidate has experience working with global, distributed teams and is comfortable operating across both HR and technical domains. You should be able to manage day-to-day operations while also identifying opportunities to improve workflows, implement automation, and strengthen data integrity across systems.

As a team member we are looking for someone who embodies our core values: someone with grit that the team can absolutely trust, who genuinely cares about our people, and who acts with candor and humility. Collaborating with a global team, you will be a strong communicator, empathetic and humble and comfortable with the unknown. We can guarantee a career journey that is filled with change and growth as part of being a core member of a global and evolving company.

YOUR ROLE WILL CONSIST OF:

France & EMEA People Operations

Own end-to-end People Operations for France & EMEA, including onboarding, offboarding, employee data changes, and documentation

Ensure compliance with French labor law and the Syntec collective bargaining agreement (CBA), while maintaining awareness of broader EMEA requirements

Manage benefits and leave processes across EMEA, for example: congés payés, RTT, sick leave, parental leave, etc.

Act as a primary point of contact for employees across France & EMEA

Identify inefficiencies in France & EMEA processes and apply scalable solutions

People Systems & Automation

Own and optimize People systems supporting France and EMEA (HRIS, ticketing, workflows, integrations)

Support the improvement and scale the People Support Help Desk, building on existing foundations

Troubleshoot system issues and help implement integrations (APIs, SFTPs) impacting HR data and processes

Drive automation to reduce manual work, prioritizing France while enabling broader EMEA scalability

Partner with global teams to align local processes with scalable system design

Data Integrity & Reporting

Ensure accuracy of employee data across France and EMEA through audits and system controls

Build and maintain reporting on headcount, attrition, and operational metrics

Use data to identify process gaps and recommend improvements

Process Improvement & Global Alignment

Redesign processes, creating scalable solutions to where applicable

Document workflows and enable self-service

Collaborate with global People team members to standardize practices

Partner closely with Compliance on complex regulatory topics while owning day-to-day execution

WHAT YOU BRING:

3+ years of HR / People Operations experience in France

Strong knowledge of French labor law and Syntec CBA (required)

Exposure to EMEA HR operations is a plus

Proven experience implementing and optimizing HR systems (HRIS, ticketing tools, workflows, integrations)

Hands-on experience launching or significantly improving tools such as HRIS platforms or People Support Help Desks

Experience managing and troubleshooting integrations (APIs, SFTPs, middleware) across HR systems

Demonstrated ability to use systems and automation to scale HR processes and reduce manual work

Comfortable operating across both operational and technical domains, acting as a bridge between People and systems

Naturally curious and proactive with technology, continuously exploring and improving tools and workflows

Strong attention to detail in compliance-heavy environments

Analytical mindset with strong Excel / Google Sheets skills

You are able to commute to our Paris office 2-3 times per week