Forklift Truck Driver and Logistics Coordinator

This team is the engine room of our HelloFresh Delivery Network (HFDN), ensuring every customer box reaches its destination on time and in full across the North West. Acting as the critical link between drivers and customers, they take full responsibility for the final mile/home delivery operation.

The Forklift Driver role is night shift, site-based and hands-on, with a strong focus on vehicle dispatching and live transport coordination. Success in this role requires proven experience managing vehicle dispatch, overseeing route readiness, coordinating driver departures and returns, and handling real-time delivery issues as they arise. This position plays a key role in live vehicle management, ensuring smooth execution of daily dispatch schedules and maintaining clear, proactive communication with drivers to keep operations running efficiently.

What You Will Be Doing:

Proactively identify and escalate critical issues, while driving long-term improvements by prioritising sustainable, practical solutions

Keep cost and service top of mind in every operational decision

Unload inbound trailers as they arrive, ensuring boxes are correctly placed and sequenced for delivery

Stay focused on the end goal ensuring a happy customer

Be ready to jump in when needed; this is a role for someone who leads from the floor, not the sidelines

Who You Are:

It is essential you are Fork Lift Truck trained with counterbalance experience (eg B1 license)

Experience in logistics, transport, or home delivery operations

Strong organisational and multitasking skills with the ability to stay calm in a fast paced environment

A clear communicator who builds good relationships and follows up on actions

A positive, solutions-first attitude with a hands-on approach

Shifts: 40 hour working week with a fixed shift pattern of Saturday 2am-9am, Sunday 12am-10am, Monday 12am-10am, Tuesday 2am-9am, Wednesday 2am-9am

Let's Discuss What's On The Table For You:

70% off HelloFresh or Green Chef boxes

Gym membership

Bupa private medical insurance (including dental & family cover options)

Nursery support scheme (save up to 40% on your nursery fees)

Earn up to £500 with our Referral Program

Electric vehicle scheme

Cycle to work scheme

Group Life Assurance

Company pension scheme

Mental health first aiders and an employee assistance programme

Play a key part in supporting our Employee Resource Groups: FreshVets, Black Heritage Network, NEU Network (Neurodiversity), GET (Gender Equality Team) and FreshPride