Director Digital Communications

Job Summary

Would you like to join Tetra Pak as our Director Digital Communications in the Global Customer Communications team, where you will lead the transformation of our global digital communications ecosystem and ensure it delivers measurable business impact?

As a company, we’re here to make food safe and available. It’s why we provide advanced food production systems. In collaboration with our customers and suppliers, driven by more than 24,000 dedicated employees worldwide, we protect food sustainably every day for hundreds of millions of people in more than 160 countries. Because we’re here to fulfil a purpose:

We commit to making food safe and available, everywhere, and we promise to protect what’s good: food, people and the planet.

Our digital channels serve customers, prospects, partners, plus current and future employees. Every year, millions of visitors interact with our online platforms to explore our advanced food production solutions, engage with our technical expertise, and learn about our innovations that enable safe food production. Your role will be to ensure these digital touchpoints are robust, integrated and intuitive – enabling seamless journeys and empowering the business to convert engagement into qualified leads, customer value and commercial growth.

You will lead the development and execution of our global digital communications strategy, unifying the digital experience platform (DXP), UX/UI, MarTech stack, analytics, AI-driven discoverability and governance. Working in close partnership with Market Operations and Global Information Management (GIM) teams, you will ensure the architecture, integrations and operating model fully support our ambition to deliver relevant, personalised and high-performing digital experiences.

In this role, you will position the global digital communications ecosystem as a strategic enabler for Tetra Pak, ensuring our processes leverage digital platforms to strengthen customer journeys, accelerate