Strategy Project Manager – Interim Global Head of Customer Engagement 🌍
About this role
Location: Gothenburg, Sweden (hybrid, approx. 50% remote) Assignment period: April 1, 2026 – December 31, 2026 Seniority level: Senior (7–10 years)
About the assignment 🚀 We are looking for an experienced and customer-focused leader for an exciting interim assignment within Customer Experience. In this role, you will drive the global customer engagement agenda, leading specialist teams and shaping how customers are supported and communicated with worldwide.
You will be part of a global CX leadership team, collaborating cross-functionally in an agile environment and reporting to a senior executive stakeholder. This is a high-impact role where strategy meets execution, and where your leadership will directly influence customer satisfaction and business value.