Business Analyst and Project Manager - Salesforce
SwedenCompetitive0 applicants
About this role
Are you ready to take the next step in your career and contribute to a truly global digital transformation? At Atlas Copco Industrial Technique Business Area, we are modernizing how we manage customer relationships, sales processes, and product quality worldwide.
We are now looking for a Business Analyst & Project Manager who thrives at the intersection of business, technology, and delivery. In this hands-on, high-impact role, you will lead strategic Salesforce initiatives and turn complex needs into solutions that create real business value.
Responsibilities
- As a trusted partner to our business stakeholders, you will translate needs into clear requirements, guide agile development teams, and drive delivery from idea to implementation. You will play a key role in how our global sales and quality processes evolve.
- Your responsibilities:
- Act as the bridge between business stakeholders and development teams
- Translate business needs into functional and technical requirements
- Own requirements end-to-end – from discovery and documentation to testing and deployment
- Work closely with agile development teams
- Lead larger projects (3–9 months) with increased scope and complexity
- Drive discovery, planning, stakeholder alignment, and delivery in an often-ambiguous environment
- Lead and deliver global Salesforce CRM and QCM (product quality management) initiatives
- Facilitate workshops, map user journeys, define processes, and manage backlogs
- Contribute to continuous improvements in sales and product quality processes
- You will report to the Product Manager – CRM/QCM and work closely with the Business Transformation & Change Manager, Product Owners, and development teams.
- To succeed, you will need
- Experience working both as a Business Analyst and in a project/delivery role
- Handson experience from agile software development environments
- Strong stakeholder management and communication skills, across senior and diverse audiences
- Experience with CRM platforms — p