Senior Product Manager - Payments

Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. About the role The Payments platform is the backbone of not just our product but our company. Our payment solutions cover card transactions, wallet top ups, invoice payments, reimbursements, and more. Our goal is straightforward: to create payment experiences that customers love. Every transaction matters, and we’re here to make them seamless, reliable, and impactful. We're looking for a Senior Product Manager to join our Payments team at Pleo. In this role, you'll lead one of the payment engineering teams, helping us deliver solutions that make a real difference to our customers. Who you’ll be working with and reporting to You’ll report directly to our Product Director and work closely with the other teams in Payments. You’ll also partner with teams across Pleo to deliver lots of exciting new products and features for our customers. What you’ll be doing As Senior Product Manager, you will: Set direction: Work with your teams, customers, and leadership to shape the vision for Pleo’s payments platform. Drive results: Define and track KPIs to measure success, keeping your teams aligned with the company’s goals. Solve complex problems: Tackle highly complex technical and business problems, considering a broad set of factors including risk, compliance, partner constraints, systems architecture, and customer experience. Collaborate deeply: Partner with Engineering Managers and other stakeholders within Pleo to ensure smooth delivery and continuous improvement. What you bring You’ll thrive in this role if you have: Have deep experience in the European financial services sector, particularly in card issuing, account to account payments, e-money accounts and financial ledgers space. Communicate with clarity and purpose, inspiring teams and aligning stakeholders. Are comfortable rolling up your sleeves and working through technical and payment challenges with the team's engineers. Balance big-picture strategy with the ability to zoom in on day-to-day details. Rely on data and customer feedback to guide decisions and prioritise effectively. Being able to go into the details of API design, payment messages or whatever is required. Are passionate about developing people and creating an inclusive, collaborative team environment. Enjoy working in a fast-paced, constantly evolving environment where challenges are opportunities. Drive to stay hands-on as an individual contributor, actively shaping solutions and leading by example. How you’ll develop in this role In your first 3-6 months, you’ll: Map and validate the end-to-end customer journey and system flows for all payment products at Pleo. Define and align the product strategy for your team. Deliver and refine your roadmap continuously. Work closely with engineers to continue optimising ways of working. As you grow, you’ll have the chance to: Scale your impact across other teams in Payments. Build and mentor other product managers within Payments or Pleo. Play a key role in shaping Payments group strategy and how Payments contribute to the company growth target. A quick heads-up: this role will close on April 7th. We're keeping the application window short to ensure we can give every candidate the attention they deserve. So if you're even slightly tempted, don't overthink it, apply today. The interview process We want to ensure you are set-up for success and understand what will be expected of you. If your application is successful, our interview process is as follows: Intro Call (30 min) – Chat with a Talent Partner to discuss the role and your background. Hiring Manager Interview (60 min) – Meet your future manager and Product Lead to review your domain experience and skills. Take-Home Case Study – Solve a fictional product challenge, then present your solution to a panel in a 1 hour session. We’ll assess your problem-solving, product think