Risk Manager - Fintech

🌍 Can you help us change the world?

It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $2.5b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.

We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇

🧑🏻‍💻 About the role

First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distill it down to a job description (which we do because this is a job description), it would be this:

Mews has been transforming hospitality since 2012, building a connected hospitality cloud that powers thousands of properties worldwide. As part of this journey, we’re scaling Mews' FinTech offering and we’re looking for a Risk Manager to build and own our enterprise risk framework from the ground up. This is a senior, hands-on role based in the Netherlands, reporting directly to our Chief Risk & Compliance Officer (CRCO). You’ll sit at the intersection of payments, regulation and product, working closely with first-line teams, the MLRO and Management Board. If you’re currently managing a slice of the risk universe (e.g. financial or operational risk) and want full enterprise-wide ownership in a greenfield environment, this is for you.

✅ Your mission, should you choose to accept it:

Own and run the ERM framework and risk appetite for Mews FS, including risk assessments, stress testing and Board reporting.

Provide independent risk oversight on new products, major changes and strategic initiatives, and act as a key contact for DNB and other regulators on risk matters.

Design and maintain a fit-for-purpose internal control framework and key controls across payments, safeguarding, liquidity, ICT, outsourcing and incident management.

Lead risk-based testing, monitoring and follow-up on incidents, control weaknesses and audit findings.

Provide pragmatic, business-oriented risk advice that keeps us compliant while enabling product and commercial teams to ship at pace.

Build a strong risk culture through training, guidance and clear, plain-language communication across the organisation.

🤝️ You’ll be a great fit if you bring a few of the below with you:

7+ years in risk management within financial services, fintech or payments, ideally in the Dutch / broader European market.

Strong understanding of the regulatory landscape.

Hands-on experience designing and operating ERM and internal control frameworks, ideally in a tech-driven or high-growth environment.

Background from fintech, payments or regulated FS is strongly preferred.

Exceptional communication skills – you can translate complex risk/reg requirements into simple, actionable guidance for non-experts.

People-focused: you’re comfortable spending a lot of time with stakeholders, asking questions, and constructively challenging how things are done.

Pragmatic and calm under pressure: you don’t escalate every issue; you can distinguish noise from real risk and propose balanced, creative solutions.

Strong analytical and problem-solving skills; able to work independently, structure ambiguity and make sound judgment calls.

Salary - 83,500 EUR - 150,000 EUR DOE

🎉 What’s in it for you?

Did you know Mews was named Best PMS of 2025 - for the second year in a row - and twice recognized as a Best Place to Work in Hotel Tech?

That success is powered by our incredible people and supported by the benefits that help them thrive.

🌍 Global benefits

No matter where you’re based, you’ll enjoy:

Participation in our company share program

Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year)

Unlimited paid holiday (yes, really)

Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy.