About this role
Presales Engineer, Splunk
Meet the Team
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
Your Impact
This is an opportunity to work at a top technology company that is changing the way information supports business decisions. At Splunk, we've grown rapidly across Europe by helping leading companies (including 90 of the Fortune 100) go from data to business outcomes faster than ever.
Join us on our journey as Solution Engineer, and enjoy a culture of inclusiveness, disruption, and fun while selling smart and winning big.
Role description
You will technically own, discover, position, prove and deliver the key technical elements of a sales cycle to achieve a ‘technical win’ within complex customer environments. You’ll use a range of communication styles, technology skills, and soft skills to develop trust relationships with both your colleagues and customers.
You will be an advocate and ambassador for Splunk through your professional social media, industry and marketing events and supporting pipeline generation activities.
You will collaborate with your customer contacts, and build them into Splunk champions, by helping them to understand how Splunk can help to solve some of their most challenging problems and help them achieve their objectives.
Responsibilities
- Ability to demonstrate Splunk products and services to customers on site, remotely via webinar sessions, and at field events such as conferences and trade shows. Answer complex technical and competitive questions plus address customer concerns to a successful outcome.
- Establish and maintain strong relationships throughout the sales cycle with all levels within the customer, whether onsite or remote. Discover pain and determine value with customers.
- Understand all variables in a customer landscape, both technical and economical to build a compelling business case aligned with customer strategic objectives. You are not shy to speak numbers.
- Do these characteristics describe YOU?
- Curiosity: You want to understand the why as much as the what and typically use a range of skills to discover whether the first response to the question really describes the situation or its implications
- Technically Astute: You enjoy the detail, even if you don’t always need to express it. You have a thirst for up-to-date knowledge of the technologies and solutions that transform businesses.
- Confidence: But not arrogant – you have the confidence that comes from the knowledge that your product is rock solid, and the ability to transmit this confidence to a customer. You are not shy to challenge your customer or the status quo.
- Business Savvy: You understand how businesses are organized, how they achieve their desired results, what challenges they are likely to face, what solutions they need and what transformations they could make with your solutions. You are creative in finding solutions for customers.
- A growth mindset: You build in time to develop your skills, knowledge, experience or capabilities. You look beyond the current opportunity towards the wider set of opportunities that could exist in a prospect. You have a fighting spirit and are all in for the win.
- A team player: You understand that selling is a team game, you build your network with colleagues, partners and customer champions to achieve your success – and theirs. You get energized by winning as a team, and love to work in a fun atmosphere. You are proactive and have a critical but constructive mindset to build complex deals.
- The candidate must be based in Belgium and at a minimum fluent in English, and ideally also proficient in French or Dutch.
- Helpful technical skills or experience (not all required, but consider how Splunk could benefit from your background)
- Domain knowledge and experience in any of the following areas: IT infrastructure, Cloud Technologies, Application Delivery, Business Analytics or Log Management
- Understanding of the Security market and more specifically SIEM, SOAR and EDR or XDR solutions
- Understanding of IT Monitoring & Observability in all its aspects: logs, metrics and traces, experience with monitoring tools (Infrastructure and APM)
- Modern application architecture (microservices): Understanding or experience with working with Kubernetes, Docker, and/or Lambda/serverless
- Understanding of DevOps concepts: Experience working in engineering/software development roles.
- Experience with NATO and/or European institutions is a plus
- Why Cisco?
- At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
- Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
- We are Cisco, and our power starts with you.