Hotel Manager at Saija Lodge, Taivalkoski / Hotellipäällikkö, Saijan Lomakartano, Taivalkoski

Hotel Manager at Saija Lodge, Taivalkoski / Hotellipäällikkö, Saijan Lomakartano, Taivalkoski

Saija Lodge is situated in the northeast of Finland, south of the Arctic Circle, in the middle of the beautiful and original Finnish nature. The lodge is built directly by the shore of the idyllic Lake Jokijärvi and is surrounded by mostly state-owned commercial timberland. A curvy country road leads to our lodge in the middle of spruce and pine forest and our huskies greet you before you enter the main building and the reception of the rustic Saija Lodge. Our manor is a wooden-built hotel, which offers accommodation, restaurant services and individual or guided activities upon pre-order all year round.

Job Description:

Management experience at a base camp specializing in organizing winter and summer outdoor activities is required.

The Hotel Manager ensures the optimal management of accommodation, overseeing the quality of the welcome and stay of Saija Lodge clients. He/she supervises and coordinates teams, and ensures the smooth running of facilities in accordance with the establishment's standards, guaranteeing impeccable

quality while respecting deadlines, budgets, and other guidelines provided by the Altaï DMC Manager.

Under the supervision of the Altaï DMC Manager, he/she participates in the development of pricing strategy, the optimization of offers, and customer loyalty. He/she also monitors performance indicators (occupancy rates, profitability, satisfaction) and must be able to propose improvements based on this data.

Main responsibilities:

Operational management of accommodation: Oversee reservations, arrivals, and departures, ensuring optimal allocation of rooms or accommodation units. Ensure the quality, cleanliness, and safety of facilities.

Team management: Manage reception, catering, housekeeping, and maintenance teams, organize schedules, and provide ongoing staff training, promoting team cohesion and motivation.

Service quality monitoring: Ensure a smoo