Employee Lifecycle Management Specialist - Spanish speaking
About this role
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
As our
Employee Lifecycle Management (ELM) Specialist
, you will join a dynamic and spirited team dedicated to supporting our Spanish Affiliates.
In this role, you are more than an administrator; you are a customer service champion and an HR advisor. You will ensure that every milestone in our employees' journey—from their first day to their last—is handled with care, precision, and a focus on our global standards. You will be the backbone of our HR operations, turning complex processes into smooth, impactful moments for our colleagues.
Your Main Responsibilities
End-to-End Lifecycle Expert:
You will provide expert Tier 2 support across key HR events, including onboarding (contracts, pre-employment checks), employee changes (moves, contract modifications, payroll data), and offboarding processes.
Advisory & Troubleshooting:
You’ll act as a point of escalation for HR systems and inquiries, resolving requests and troubleshooting issues with a proactive, solution-oriented mindset.
Continuous Improvement:
You won't just follow processes; you’ll help improve them. You'll actively participate in developing and implementing initiatives to simplify and enhance our ways of working.
Stakeholder Partnership:
You will build and manage strong relationships with HR partners and business leaders, ensuring our service delivery is always aligned with their needs.
Role Model & Collaboration:
You’ll behave as a role model within the PSS organization, showing a flexible attitude and fostering a collaborative environment where we learn from each other every day.
Who You Are
We are looking for someone self-motivated, open-minded, and dedicated to making a difference.
Requirements
- Background in service delivery or customer care environments. If you already have experience in HR Operations or HR Services, that’s a fantastic advantage!
- Education:
- You have a Bachelor's Degree and very valuable focused on HR activities.
- Mindset:
- You bring a growth and agile mindset, especially in ambiguous situations. You take end-to-end accountability and have a natural knack for problem-solving.
- Customer Centricity:
- You are truly passionate about providing high-quality service and thrive in fast-paced, multi-cultural, and changing environments.
- Languages:
- Fluency in Spanish and English
- (both written and spoken) is essential, as you will be supporting diverse teams across the EMEA region.
- What is here for You?
- Growth without Borders:
- Roche is rich in learning resources. We offer constant development opportunities, from language courses to international assignments and internal career moves.
- Flexibility & Balance:
- We believe in a harmony between corporate and private life. Enjoy competitive benefits, flexible working conditions (including home office), and a focus on your total well-being.
- A Diverse Community:
- Join a global, inclusive culture where we debate, celebrate, and have fun together. You’ll have the chance to share your opinion and help shape our strong, people-focused culture.
- Impactful Work:
- Be part of a team that supports Roche's mission of improving patients' lives by ensuring our most valuable asset—our people—are supported every step of the way.
About Roche
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.