Change Manager (Digital)

About this role

Requirements

• to adopt new processes,
• technologies
• and ways of working by delivering project specific change and adoption activity, applying the ScottishPower / Iberdrola change framework
• Establish and nurture AI change networks, champions, and communities of practice, encouraging experimentation, collaboration, and feedback from across the business
• Identify
• and
• monitor
• key performance indicators (KPIs) to measure the success of digital initiatives and cultural change efforts, making data-driven adjustments as needed
• Support and lead a culture of continuous improvement, where feedback is regularly gathered, outcomes are analysed, and lessons learned are implemented to enhance future change initiatives.
• Strong alignment and integration of change initiatives across the organisation, with effective collaboration between cross-functional teams, leading to cohesive and successful change efforts.
• Provide effective support for the organisation's digital transformation efforts, with
• expertise
• and guidance provided on best practices and innovative solutions, driving strategic
• objectives
• and business success.
• Proven experience in leading digital transformation and change management initiatives within an organisation of
• similar size
• and scale
• Expertise
• in change management principles and practices to effectively manage transitions and minimise resistance
• Ability to assess the impact of digital initiatives and make data-driven decisions, providing innovative solutions to meet organisational needs
• Strong interest in AI, automation, and new ways of working, with the ability to translate complex concepts into practical,
• people
• ‑
• focused
• change activity
• Experience managing cross-functional teams and leading projects involving significant cultural and technical change
• Strong project management skills, including planning, execution, and benefit realisation. Hands on experience of delivering all the relevant change activities, and content but also able to self-manage and navigate ambiguity
• Strong ability to build relationships and communicate the vision, goals, and progress of digital transformation initiatives to all levels of the organisation
• Understanding and addressing employee concerns during transitions
• Experience supporting the adoption of new digital capabilities or emerging technologies, with an understanding of the people and cultural impacts involved
• Confidence working in environments with high ambiguity and rapid evolution, adapting change approaches as AI capabilities and use cases mature
• Skilled in
• identifying
• and resolving conflicts
• Minimum
• Criteria
• At least 3-5 years of experience in leading digital transformation and change management initiatives in medium to large scale projects
• Demonstrated experience in managing cross-functional teams and leading projects that involve significant cultural and technical changes
• Experience in engaging and influencing stakeholders at various levels, including senior leadership
• Working knowledge of change management methodologies (
• e.g
• Prosci
• /ADKAR/Kotter/Agile Change) Change Impact Assessments and Resistance Management approaches
• Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and persuasively
• Strong project management skills, including planning, execution, and benefit realisation, and commercial awareness and ability to align change initiatives to business goals
• Ability to analyse data and make data-driven decisions to support digital and cultural initiatives
• What’s
• in it for you
• As well as a competitive salary which is reviewed annually, you can also enjoy
• a number of
• other benefits. With our pension scheme,
• we’ll
• double match your contribution up to a company contribution of 10%.
• At ScottishPower, we believe
• it’s
• the
• little things
• we do in life that make
• a big difference
• . From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow.
• That’s
• why our benefits include:
• 36 days annual leave
• Holiday Purchase – perfect your work/life balance with extra annual leave
• Share Schemes
• Payroll Giving and Charity Matched Funding
• Technology Vouchers – save more and spread the cost of your technology purchases
• Electric Vehicle Schemes – to help you transition to green/clean driving
• Cycle to Work scheme and Public Transport Season Ticket Loans
• Healthcare benefit options
• including:
• Dental Insurance, Private Medical Insurance, Health Cash
• Plan
• and annual Health Assessments
• Life Assurance (4x salary)
• Access to
• Savesmart
• financial wellbeing support