Service Manager, Reporting & Analytics

Our world depends on rocks, minerals, metals and other raw materials - the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth's natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you're supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 05/10/2026

Introduction

We are seeking a Service Manager, Reporting & Analytics to join our Metso IT Reporting & Analytics applications team. You will be responsible for managing IT service providers and their delivery and establishing and maintaining strong relationships with internal and external stakeholders, which involves insuring quality of services and continuous improvement of it. Your role plays a crucial part in reporting & analytics applications area, which will contribute to Metso's reporting, analytics and data warehousing capabilities. In this position, you will report to Director, Corporate Functions Applications, located in Finland.

This position is mainly located in Espoo or Tampere, but we are happy to offer flexible working arrangements, including hybrid options. Role might involve up to 10-15% of travel both in Finland and abroad.

Team you belong to

You will join a team of IT Reporting & Analytics professionals who are passionate about enabling customer success. We are currently working on numerous projects, programs and advanced support services. We work closely with internal and external stakeholders across Metso's businesses, funct