Head of New Categories launch, 6-month FTC

Why Deliveroo Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. Role Overview As Head of New Categories launch (H/F) – 6-month FTC, you will join the New Verticals team at Deliveroo France, at the heart of the company’s diversification and growth strategy. As part of the launch of new verticals, we are strengthening the existing team to ensure a successful and structured end-to-end rollout (acquisition, launch, operations, performance). You will be responsible for the development and structuring of a portfolio of new categories on the platform, working closely with internal teams and external partners. This is a 6-month fixed-term contract, with a strong focus on launch and acceleration, in a highly operational and results-driven environment. Your core mission will be to support the launch and scaling of these new verticals, by driving partner acquisition, operational execution, and rapid performance optimization to deliver sustainable growth and an excellent customer experience. Key Responsibilities 1. Launch management & coordination (PMO) Act as the main point of contact (POC) in France for the coordination and PMO of new vertical launches Structure and lead the local project governance Coordinate local teams (Sales, Marketing, Legal, Operations) as well as central teams (Product, Operations, Strategy) Ensure alignment across stakeholders and adherence to timelines, priorities, and launch standards Deploy go-to-market plans for new verticals and partners 2. Business Development & partner launch Build and develop a pipeline of leads within prioritized verticals and actively contribute to their conversion Support the design of the commercial framework (partnership models, deal structuring, commercial terms) Ensure compliance with internal deal approval processes Structure and systematize deal tracking and reporting Source, negotiate, and close strategic partnerships with key players Act as the main point of contact for priority partners and their senior stakeholders Coordinate partner launches with internal teams to ensure optimal execution (integration, site rollout, timelines) Lead operational onboarding (catalog, pricing, logistics, visibility) with high standards of execution 3. Performance, optimization & cross-functional leadership Monitor and drive partner performance (GMV, profitability, traffic, conversion, availability, customer experience) Implement fast and effective optimization plans (assortment, pricing, promotions, digital merchandising) Define and track OKRs aligned with launch and growth objectives Identify improvement opportunities and iterate in a test-and-learn environment Co-build Joint Business Plans with key partners and drive growth initiatives Launch marketing initiatives to drive demand and support category growth Provide cross-functional leadership across all teams involved in the launch Depending on needs, manage resources directly or indirectly (cross-functionally) across Sales, Account Management, and Operations Contribute to building scalable processes, tools, and best practices Ensure contractual and regulatory compliance of partners Experience Minimum 10 years of experience in commercial roles, business development, or partnership management, ideally within retail, FMCG, marketplaces, or high-growth environments Proven experience in Sales and/or Account Management, with strong field exposure and results orientation Strong understanding of retail, e-commerce, and strategic partnerships Experience in launch or transformation environments is a strong plus Management & leadership Minimum 5 years of experience managing teams (Sales and/or Account Management), either directly or cross-functionally Strong sense of ownership, with the ability to take decisions quickly and drive execution High level of rigor in applying internal processes and compliance standards Proven leadership skills, with the ability to inspire, motivate, and develop high-performing teams in fast-paced environments Strong ability to work cross-functionally and align multiple stakeholders Key skills Data & KPI-driven: strong ability to manage performance through data, with rigor in tracking and planning Excellent written and verbal communication skills en French and in English, with the ability to structure and write clear documents (memos, business cases, action plans) Growth mindset, constantly seeking new opportunities to scale Strong bias for action and a test-and-learn approach Strategic and analytical th