Me ABB:llä autamme teollisuutta toimimaan kevyemmin ja puhtaammin - ja jokainen työntekijämme on mukana mahdollistamassa sitä. Tarjoamme sinulle mahdollisuuden näyttää tietä, tuemme sinua kasvussa ja voit olla ylpeä vaikutuksesta, jota luomme yhdessä. Liity meihin ja auta pyörittämään voimia, jotka pyörittävät maailmaa.
Tämä positio raportoi:
Customer Support Manager
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Your role and responsibilities
In this role, you will have the opportunity to be responsible for local outbound operations. Each day, you will supervise and support performance of forwarding companies. You will also showcase your skills by ensuring smooth execution of operational trade and export control regulation activities within a local unit, including relevant documentation and compliance with regulations.
The work model for the role is: hybrid #LI-Hybrid
This role is contributing to the ABB Oy, Drive Products division, Box Build Operations in Helsinki
You will be mainly accountable for
Planning, coordinating and optimizing outbound transportation operations to ensure timely pick-ups, deliveries, and dispatching
Owning day-to-day transportation execution and service performance, including monitoring KPI's, analyzing transportation tracking data, investigating service deviations, and driving corrective actions
Driving cost-efficiency and risk management by identifying opportunities to reduce operational costs, developing contingency plans and ensuring claim handling when required
Executing export control compliance by carrying out operational screening activities in accordance with defined procedures
Ensuring accuracy and completeness of transportation related documentation in cooperation with relevant stakeholders
Qualifications for the role
You are fluent in English, both written and spoken
Proactive approach towards feedback and continuous development is essential
Bachelor's Degree in Logistics & Supply Chain Management, Transportation Management, Business Administration, or related f