Implementation Specialist (German-speaking)
About this role
We’re looking for an experienced Implementation Specialist to join our Delivery Team at ChannelEngine 🎉This team is responsible for connecting the systems of new customers to the ChannelEngine platform and the various marketplaces. With diverse customers across a variety of industries, and spread around the globe, no two days are the same, ensuring that your role as our Implementation Specialist is dynamic and rewarding 🌟
What will you do as an Implementation Specialist?
You’ll work alongside friendly and collaborative colleagues, overseeing the end-to-end onboarding process for new customers at ChannelEngine. You’ll be connecting customers’ systems to our platform and facilitating API connections for channel integrations 🔌 You’ll coach and train customers in setting up their accounts, walk them through ChannelEngine settings and functionalities, and ensure a seamless onboarding experience 🎯 Once onboarding is complete, you’ll help customers maximize their use of ChannelEngine, ensuring they adopt and optimise the platform’s features to achieve their business goals.