Senior Consultant- Microsoft Power Platform expertise

About this role

Responsibilities

• Ticket Management:
• Monitor, update, and resolve Power Platform–related incidents, service requests, and enhancements through ServiceNow (SNOW) or equivalent ITSM tools.
• Power Apps:
• Design, develop, and maintain Canvas and Model-driven apps, troubleshoot app issues, manage performance, security roles, and user access.
• Power Automate:
• Build and support automated workflows for business processes, troubleshoot flow failures, optimize existing automations, and manage approvals and integrations.
• Dataverse:
• Configure Dataverse tables, relationships, forms, views, and security roles. Manage data integrity, migrations, and environment-level configurations.
• Power BI:
• Develop and support Power BI reports and dashboards, manage datasets, refresh schedules, access permissions, and resolve performance or data issues.
• Integrations:
• Integrate Power Platform solutions with Microsoft 365, SharePoint, Teams, Azure services, Dynamics 365, and third-party systems using standard/custom connectors and APIs.
• Governance & ALM:
• Follow Power Platform best practices for security, governance, environment strategy, and lifecycle management (ALM). Support deployments across Dev/Test/Prod environments.
• Collaboration & Support:
• Participate in daily internal team calls, review ongoing tasks, discuss challenges, and share updates in weekly meetings with Service Owners.
• Connect with users to troubleshoot issues, provide guidance, and train users on building, configuring, and managing Power Platform solution