Fullstack Software Engineer (x/f/m) - Ops AI Platform

You. Better. With Alan. Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all. Our mission: Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. By connecting all aspects of care (private, public, and direct to consumer) we create the most member-centric healthcare experience, reducing claims costs while generating new monetization opportunities. We partner with tens of thousands of companies across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦, serving over a million members. How we work: our Leadership Principles Mission is the Boss — We think long-term and are methodical optimists who take risks, seeking our mission's success above all else. Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results. Radical Transparency — All information is accessible and written-first, so everyone can make the best decisions asynchronously. Always Growing — Direct, positive, and caring feedback, combined with self-growth ownership. 🤘 How we do it? People joining Alan are always surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as: 🎯 What drives us - We're obsessed with helping members live healthier Mission is the Boss : long-term thinking, mission above all else Member & customer-led : obsessed with solving problems and delighting users 🏆 How we build excellence - We hire the best and empower them to succeed Champions of excellence : extremely high standards and talent density Distributed ownership : everyone owns their decisions and results Radically transparent : all information accessible, written-first, async decisions 🤝 How we grow together - We improve through honest feedback and bold thinking Optimistic alchemy : optimists who collaborate with genuine care Empathetic challengers : direct, caring feedback to help each other grow Bold contrarians : think differently, try new approaches ⚡ How we move fast — We fight complexity and focus on what matters Disciplined execution : decisive action with compounding focus Fight for simplicity : high-impact processes, smart frugality 🤖 Ops AI Platform team 🔀 We're building something that doesn't exist yet. Imagine a platform where AI agents autonomously handle operational work - connected to every internal and external tool, trained by operators themselves, running safely at scale. No engineers needed. No bottlenecks. Just agents that work. That's what we're building. The Ops AI Platform will let our Ops team create, evolve, and monitor their own AI agents to automate thousands of tedious tasks. We aim to crack problems no one has solved at this scale. The project just launched . You'd join at ground zero - shaping the architecture, the product, the entire foundation. If building the future of work from scratch excites you, this is it. ⭐ Our north star We’re building ops agents that work reliably and safely, without putting the engineering team on the critical path. You’ll work at the intersection of product engineering and ML engineering. Our mission is to create the platform that enables building accurate and reliable AI agents, delivering an outstanding experience to our internal Ops team for the creation, iteration and monitoring of their agents, without requiring hard technical skills. Things we’re working on: 💬 Integrate agents at the heart of internal tools - UIs where Ops monitor and take action on concrete business situations. We want AI agents to become first-class citizens in this ecosystem, with context-aware chat modals, allowing users to review agents' reasoning, actions, and provide follow-up instructions - with instant impact on business data. 👥 Empower non-technical users to become autonomous in the creation and maintenance of agents to automate operational tasks at scale: prompting, tools configuration, testing, datasets, replayability, evaluations 🔧 Build a complete set of tools made available to AI agents , connecting to internal and external capabilities: internal business data, external servers, external web dashboards without API, etc. 💯 Safety and accuracy at the core: robust testing, stateful evaluation, progressive rollout, human-in-the-loop to validate sensitive actions, fine-grained permissions and limits In 6 to 12 months, we plan to increase our scope by owning the AI platform that will power all agentic use cases at Alan - creating economies of scale thanks to common infrastructure and tooling. If you’re excited by the idea of building the future of work, this is the team for you - we're at the start of the journey. 🎯 Is it you we’re looking for? We’re looking for Product engineers with 3+ years of experience who get excited about building state-of-the-art AI systems and applying them