Partner Strategy & Operations Manager - EMEA
About this role
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
The Team
The Partner Strategy and Operations team drives the growth, productivity, and operational scale of Okta's Global Partner Sales organization. Reporting to the Senior Director of Partner Strategy & Operations, this team operates as a key cross-functional hub partnering directly with senior Partner ecosystem leaders to align operational performance metrics with long-term business goals.
Role
As a Partner Strategy and Operations Manager, you will serve as a key individual contributor and thought leader playing an essential role in setting the foundation to scale our partner operations. You will combine analytical insight, strong business acumen, and cross-functional partnerships to operationalize, measure, and optimize partner performance across global regions.
Responsibilities
- Manage the weekly cadence of the Partner reporting foundation, including forecasting, lead generation, ad-hoc reporting, and analytics.
- Develop formal reporting packages for Partner sales effectiveness and conduct regular metrics reviews with Partner leaders and supporting teams.
- Measure and evaluate Partner representative and manager ramp time and productivity across global roles and regions.
- Structure and lead key strategic initiatives, establish and track KPIs, and refine best practices and Partner sales policies.
- Deliver data-driven recommendations for Partner business planning, scorecards, and forecasting processes.
- Collaborate with cross-functional teams to define system requirements, optimize sales reporting frameworks, and scale operational infrastructure.
- Identify, evaluate, and implement AI-driven tools and workflows to automate partner data analysis, streamline reporting, and enhance predictive forecasting accuracy.
Requirements
- Deep knowledge and experience in global strategic field Partner strategy & operations or Sales strategy & operations.
- Foundational knowledge of various Partner selling motions, including ISV, MSP, OEM, Resell, and Distribution.
- Demonstrated experience with sales process design, documentation, and rules of engagement.
- Proficiency with Salesforce, Clari, Tableau, or equivalent CRM, BI, and PRM tools.
- Advanced quantitative and data modelling skills using spreadsheets and analytics platforms.
- Experience leveraging AI platforms for data insights, automated reporting, or sales ops process optimization.
- Excellent written and verbal communication skills with a proven track record of working independently and collaboratively across functions
- P26100_3588924