Finnish-speaking Customer Advisor in Athens, Greece or Remote from anywhere in Greece
About this role
Job description
Do you want to work as a Finnish-speaking Customer Advisor in Greece? Would you like to build an international career while supporting customers in the insurance industry? Our client is looking for motivated Finnish speakers to join their international customer support team.
In this role, you will guide customers through their claims journey, explain insurance-related topics in a clear and simple way, resolve issues efficiently, and provide excellent customer care. You will receive full training, relocation support to Greece, a competitive salary with 14 salaries per year, health care benefits, career development opportunities, and free online Greek language courses.
About Nordic Jobs Worldwide
Our client is a global leader in customer experience management and contact center services, delivering high-quality customer care and technical support in more than 35 languages. With diverse international teams across multiple countries, they support leading global brands in a dynamic, inclusive, and professional work environment. What will you do? Support Finnish-speaking customers via phone, email and/or chat Guide customers through their claim journey in a clear and professional way Explain insurance-related topics and device protection services in simple terms Handle customer questions, complaints, and service-related issues Resolve cases accurately and efficiently while maintaining high customer satisfaction Use CRM and claims systems to update customer information and case notes Follow internal procedures, quality standards, and compliance guidelines Communicate with empathy, patience, and attention to detail throughout every interaction. Candidate profile Fluent in Finnish and good English, both written and spoken Previous experience in customer support, claims support, insurance, or service-related roles is an advantage Strong communication skills with the ability to explain complex topics clearly Customer-oriented, empathetic, and solution-focus