Associate Onboarding Manager

Our mission and why it matters

We are on a mission to make humans the strongest security layer.

Human risk remains one of the biggest vulnerabilities and traditional awareness training is not enough. We take a different approach by combining AI-driven personalization, real threat detection, and behavioral science to actively protect people and organizations.

We don't just simulate risks. We build the tools that detect and stop them.

We're looking for a driven Associate Onboarding Manager who wants to plant roots and grow with us. You'll step into a role designed with clear development potential and the support to help you build a lasting career at Hoxhunt.

Why this role matters

At Hoxhunt, we believe the first steps a customer takes with us set the tone for everything that follows. As an Associate Onboarding Manager, you will support our SMB customers through those early moments with structure, clarity, and care. By owning the full onboarding experience from kick-off to go-live, you ensure every new customer gets the right start-one that builds trust, removes friction, and sets them up for long-term success.

What you'll own and driveOwn the full onboarding experience for SMB customers from kick-off to go-live

Manage multiple onboarding projects at the same time, each with clear goals and timelines

Guide customers through technical setup and keep everything on track

Act as a reliable and proactive point of contact throughout the process

Improve onboarding workflows and documentation to help us scale and continuously improve

What success looks likeIn your first 3 months you'll: Learn the Hoxhunt product, master our onboarding workflows, and begin managing your own portfolio of SMB onboarding projects while delivering a structured, caring customer experience.

By month 6 you'll: Independently guide customers through their technical setup and go-live, solve problems proactively before they surface, and consistently contribute to improving our documentation and proc