Product Operations Manager

Almetra builds AI computer vision for manufacturing, running on real production lines at customer sites. As our customer base grows, our Customer Impact team needs to focus on delivering value, not on operational and technical details.

You will own product operations across the delivery pipeline, from signed customer to live, stable deployment, including customer IT operations. This is a senior individual contributor role: you set direction and design how operations run, rather than running every installation yourself.

What you'll own

Own the delivery pipeline end to end, with clear accountability for go-live outcomes across every customer

Design the delivery model, including stages, handoffs, owners and service levels, and oversee installations and rollouts

Set the standards for customer IT operations, from network and access setup to security reviews, and act as the escalation point

Define the operational metrics that matter and run regular reviews to drive improvements

Give leadership, Product and Engineering a clear view of delivery risks, and help shape how the function scales

What you bring

6+ years in product operations, technical operations or delivery management, ideally in B2B hardware, IoT or industrial software

Experience owning operations at the oversight level: designing the system and driving outcomes, not only executing

Enough technical depth (networking, Linux, edge devices, enterprise IT security reviews) to be credible with customer IT team