Business Analyst

Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work - we believe in making a difference for our customers to building a better tomorrow.

Say Hi! to your next challenge - explore the opportunity and apply below!

Your mission

The Business Analyst is a data-driven business partner within Hiab Services. Working closely with sales areas and central functions, the role provides trusted, data-driven recommendations that inform planning and key decisions.The role picks up from the data warehouse layer - owning data pipelines from curated BigQuery tables through consumption models to the reporting layer - and takes domain responsibility for defined data categories, including service execution (running on Salesforce FSM) and product lifecycle. By producing BI reporting in Qlik Sense and Looker Studio, you will translate analytical outputs into commercial insights that directly support services growth.

The primary location is Helsinki, Finland, but we are also accepting applications from Tampere, Finland.

Key responsibilities Owning and developing BigQuery & CRM analytics data pipelines from curated source tables through consumption models to the reporting layer

Taking domain ownership of defined data categories: service execution, product lifecycle

Building and maintaining robust BI dashboards and reports in CRM Analytics & Qlik Sense

Supporting business case development and providing analytical input to strategic projects

Conducting training sessions and enabling front-lines and central teams to drive data-drive decision-making

Continuously developing data processes, workflows, and overall team data maturity.

What we are looking for MSc, BSc or equivalent in a relevant field

At least 2-4 years of experience in analytics, BI, or a consulting-type role

Hands-on SQL & BI experience is required. Proficiency in BigQuery, Qlik Sense, Looker Studio, Excel & Business case modelling is a strong advantage.

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