Solutions Engineer | DACH (d/f/m)
🇩🇪 Munich (hybrid)CompetitiveOnsite0 applicants
About this role
About the role
Luminovo builds the software that powers the electronics supply chain — and we're building out the DACH side of our Global Solutions team. As a Solutions Engineer based in Munich or Berlin, you are the technical face of Luminovo at the two moments that decide whether a customer succeeds with us.
The Solutions team is one global team across Europe and the US, deliberately not split by region so knowledge doesn't get siloed. It's a unified team, which means real ownership: you won't inherit a finished playbook, you'll help write it.
Responsibilities
- Join AE- and CSM-led sales calls as the technical expert — run tailored demos, technical deep dives, and ROI cases for OEM and EMS prospects, then hand back for the commercial close
- Own customer onboarding end to end: tenant configuration, ERP and data integrations, end-user training, and driving each account to first value
- Bring structure into chaos. When an implementation drifts or a customer gets lost, you're the person who rebuilds the plan and gets them back on track
- Become the go-to expert for at least one Luminovo module, define its onboarding blueprint, and teach the rest of the Solutions team how to run it
- Build deep expertise in the Luminovo platform and the electronics manufacturing landscape — deep enough that industry experts trust you in the room
- Spot implementation risk early, escalate to the right people proactively, and keep projects on schedule
- Turn what you learn into revenue-anchored feature requests and inpu