Manager, Sales Capabilities
About this role
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
The Sales Capabilities Manager is responsible for designing, delivering, and evaluating training programs that enhance the knowledge, skills, and performance of field sales representatives and sales managers within the pharma/biotech, and dermatology business units. This role partners closely with Sales Leadership, Marketing, Medical Affairs, and Compliance to ensure training initiatives are strategically aligned, scientifically accurate, and fully compliant with all industry regulations.
Responsibilities
- Training Program Development & Delivery
- Design and facilitate new hire, advanced, and ongoing sales training programs for field representatives and district managers.
- Leverage adult learning principles and innovative instructional methods to create impactful in-person, virtual, and blended learning solutions.
- Develop content for product launches, national plan of action meeting, ongoing disease state education, and competitive differentiation.
- Develop and lead Virtual and instructor led training (VILT/ILT) in multiple digital platforms.
- Field Support & Coaching
- Conduct field visits to observe, coach, and provide actionable feedback to sales representatives.
- Partner with sales leadership to identify performance gaps and deliver targeted training interventions.
- Coach and prepare Trainers and/or Regional Sales Managers that assist during training classes.
- Assist with the development of Senior Account Managers and Account Managers.
- Cross-Functional Collaboration
- Collaborate with Marketing to translate brand strategy into field-ready training content.
- Work with Medical Affairs and Regulatory to ensure all training materials meet scientific accuracy and compliance requirements.
- Support alignment of sales training with Market Access and patient support services.
- Work with external vendors to identify and implement new technologies within the training environment.
- Program Evaluation & Reporting
- Measure training effectiveness using qualitative and quantitative methods (e.g., field performance metrics, assessments, and feedback surveys).
- Track KPIs to inform continuous improvement and demonstrate business impact.
- Create, manage, and assign learning curriculum in the LMS environment
- Skills and Qualifications
- Basic Qualifications
- Bachelor’s degree in Life Sciences, Business, Education, or related field.
- Minimum 3–5 years in pharmaceutical, biotech, or dermatology sales.
- Minimum 1–3 years of sales training, learning & development, or field trainer experience.
- Strong facilitation, presentation, and communication skills.
- Excellent communication: verbal, written and oral
- Excellent presentation skills
- Must be proficient in MS Office including PowerPoint as well as latest technological advances in training equipment, software, and materials
- Must be able to travel (~20—40%)
- Preferred Qualifications
- Master’s degree or advanced certifications (e.g., LTEN, ATD).
- Experience supporting product launches and brand training.
- Familiarity with dermatology therapeutic areas and biologic product categories.
- CRM knowledge (Veeva, Salesforce).
- Comprehension of adult learning principles and methods, as well as social persuasion techniques
- Experience in the design and execution of training and leadership programs
- About the Compensation
- The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $115,000 - $145,000.
- In addition to base salary, we provide an opportunity to participate in an annual short-term incentive program that is based on corporate performance with a multiplier focused on individual performance. We offer a competitive and comprehensive benefits program including health insurance, 401(k) plan with employer match, a generous paid time off policy, hybrid work schedules and more.
- What We Offer in Return
- You will be part of an organization that genuinely values and embraces diversity and inclusion. We believe that reflecting the diverse perspectives of our customers leads to stronger, more meaningful outcomes.
- Next Steps
- If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
- The next step is a virtual conversation with the hiring manager
- The final step is a panel conversation with the extended team
- Our people make a difference
- At Galderma, you’ll work alongside individuals who share your drive—as well as those with different perspectives that help us grow. We value the unique contributions of every team member. Our culture of professionalism, collaboration, and support creates an environment where people can truly thrive and excel.
- Employer’s Rights
- This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
- Galderma is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by applicable law. Galderma is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.