Program Manager

Job Description

Role - Program Manager

Technology - Program Management, Large Transformation, IT

Location - Finland

Compensation - Competitive (including bonus)

Profile Summary

The Program Director is a strategic and results-oriented leader responsible for orchestrating the delivery of large-scale, complex, and transformative IT/Technology programs that span multiple business units and client organizations.

A critical component of this role is managing and influencing stakeholders at the highest levels within the client organization (C-suite), ensuring alignment and navigating complex organizational dynamics.

As a strategic partner, this role champions comprehensive planning, best-in-class execution, and robust governance to deliver significant business outcomes for the client.

The director must own the overall program success, from presales and strategic planning to flawless execution and benefits realization.

Scope of Responsibilities

Client and stakeholder management (C-suite level)

Establish trusted advisor status: Serve as the primary, C-suite-facing point of contact for the client, building and nurturing a strategic, long-term relationship based on transparency and value delivery.

Align and influence: Lead executive steering committee meetings, workshops, and business reviews, influencing decisions and ensuring sustained alignment with the client's evolving business priorities and digital strategy.

Proactive issue and risk communication: Manage and communicate program risks, issues, and progress to executive stakeholders with a "no surprises" approach, presenting clear options and recommendations for resolution.

Translate technical to strategic: Act as the bridge between the service provider's delivery teams and the client's executive leadership, articulating complex IT programs and their impact in terms of business value, ROI, and strategic objectives.

Program strategy and execution

Own end-to-end program lifecycle: Take full o