Senior Product Manager - Carpool Experience
Paris, FranceCompetitiveOnsite0 applicants
About this role
About BlaBlaCar
BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.
Responsibilities
- Carpool Experience covers everything between two members once they have found each other: agreeing on the trip, talking, meeting up, and building trust.
- Vision: a carpool experience that feels easy and safe for passengers and drivers, from the first hello to the final goodbye.
- Mission: make it simple for members to talk, negotiate, meet up and trust each other.
- You own six product areas, used by millions of members every month:
- Negotiation. Before booking, passengers can ask the driver for a detour, a lower price or another special request, and add a tip. Drivers accept, decline or make a counter-offer. It launched in France in 2025 and went worldwide in 2026. It is still a new product: what it should become, and how far it can go, is yours to figure out.
- Messaging. The chat between drivers and passengers. Next up: Group Chat, and catching up with market standards.
- GPS Tracking: both the technical capability as well as features it enables (including sharing ETA on the map, ESC bonus in Spain among others)
- Post-Carpool ride XP (claims, ratings etc.). How members build trust in each other. This includes AI Ratings Summary, BlaBlaCar's first consumer-facing GenAI feature.
- Communication Service and contact preferences. The platform that sends every push notification, email, SMS and WhatsApp message across the com
About Blablacar
BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.