Chief of Staff, to CIAO and Head of GIA Office

About this role

Responsibilities

• Strategic Partnership and Decision Support
• Act as a trusted thought partner to the Chief Intelligence & Analytics Officer and Head of CEO Office, supporting prioritization, problem solving and preparation for key decisions.
• Synthesize complex market, customer, competitor, molecule, business, analytics and AI topics into concise, decision-ready materials, recommendations and executive briefings.
• Identify emerging issues, opportunities, interdependencies and topics requiring leadership attention; ensure timely escalation and resolution.
• Portfolio, Governance and Execution
• Translate strategic priorities into an integrated roadmap with clear outcomes, milestones, accountabilities, dependencies and success measures.
• Establish and run effective governance and operating rhythms across the function, including leadership meetings, portfolio reviews and follow-up on decisions and actions.
• Coordinate cross-functional initiatives spanning Intelligence, Analytics, AI, Commercial, IT, HR,
• Finance, Communications and the business platforms.
• Track delivery against commitments, surface risks early and drive disciplined follow-through without duplicating the accountability of initiative owners.
• CEO Office Coordination
• Support the Head of CEO Office in coordinating CEO Office priorities and ensuring aligned, high-quality and timely delivery across relevant stakeholders.
• Prepare agendas, briefings, presentations, talking points and follow-up materials for senior leadership, Board-related and selected external engagements, as requested.
• Facilitate the flow of information and decisions between the CEO Office, Executive Committee stakeholders and relevant functions while maintaining strict confidentiality.
• Leadership Team and Organizational Effectiveness
• Enable an effective leadership team by clarifying priorities, strengthening collaboration and ensuring transparent decision and action tracking.
• Support organizational planning, resource prioritization, budget coordination and talent discussions in partnership with Finance and HR.
• Promote consistent ways of working, strong stakeholder engagement and continuous improvement across the organization.
• Communications and Stakeholder Engagement
• Develop clear and compelling narratives for the Intelligence & Analytics strategy, progress, impact and priorities.
• Coordinate leadership communications and stakeholder engagement plans, partnering with Corporate Communications and other subject-matter experts.
• Build trusted relationships across functions and business platforms and represent the office in selected forums where delegated.
• Key Stakeholders
• :
• Reports to: Chief Intelligence & Analytics Officer and Head of CEO Office
• Key Internal Partners: CEO Office, Executive Committee and senior leaders, Intelligence & Analytics leadership team, Business Platforms, Finance, HR, IT, Commercial, Marketing, Corporate Communications, Legal and other global functions
• External Partners: Selected advisors, consulting partners, technology and data partners, and external stakeholders as required
• Required Skills and Competencies
• :
• Strategic Thinking: Connects enterprise priorities, business context and functional agendas; anticipates implications and translates direction into action.
• Executive Communication: Distils complex information into clear, concise and compelling messages for senior audiences.
• Execution Excellence: Creates structure, drives disciplined follow-through and delivers high-quality outcomes in a fast-paced environment.
• Influence and Partnership: Builds trust and alignment across senior stakeholders without relying on formal authority.
• Judgment and Discretion: Handles sensitive and confidential matters with maturity, sound judgment and integrity.
• Analytical Fluency: Understands data, analytics and AI concepts and can connect insights to business decisions and value creation.
• Organizational Agility: Navigates ambiguity, complexity and competing priorities across a global matrix organization.
• Change Leadership: Supports transformation, mobilizes stakeholders and embeds effective new ways of working.
• Qualification & Experience
• :
• Many years of experience in corporate strategy, market intelligence, business development, management consulting, or related fields, preferably within the pharma, biotech, CDMO, or life sciences sector.
• Strong analytical background with experience in market research, financial modelling, and strategic recommendations for senior leadership.
• Validated ability to analyse sophisticated business problems, develop strategic insights, and present clear recommendations.
• Strong experience in market research, and competitive analysis.
• Excellent problem-solving and critical-thinking abilities, with a structured and analytical mindset.
• Outstanding communication and storytelling skills, with experience engaging senior leaders.
• Ability to work independently and handle multiple priorities in a fast-paced environment.
• Strong project leadership skills, with the ability to influence cross-functional teams without direct authority.
• MBA or equivalent advanced degree preferred but not required.
• Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
• People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.