Hovimestari Pincho Nation Lahdessa
About this role
HOST - PINCHO NATION LAHTI
Pincho Nation Lahti is looking for an energetic, positive and service-minded Host to join our team!
At Pincho Nation, the guest experience starts the moment they walk through the door. As a Host, you are one of the first people our guests meet and play an important role in creating a welcoming, fun and memorable restaurant experience.
Together with your coworkers, you are a carrier of the Pincho brand. We are looking for someone who enjoys working with people, stays calm during busy services and is always ready to find solutions.
What we expect from youMinimum 2 years of experience working as a waiter OR minimum 1 year of experience working as a Host
Valid Hygiene Pass is compulsory
Valid Alcohol Passport is compulsory
Intermediate level of Finnish
Friendly, positive and service-minded attitude
Enjoy working with guests and providing excellent customer service
Ability to work efficiently in a fast-paced restaurant environment
Good communication and teamwork skills
Ability to handle busy and changing situations calmly
Good understanding of restaurant service and guest flow
Willingness to learn the Pincho Nation concept, systems and app
Ability to answer guest questions and direct them to the right team member when needed
Willingness to follow restaurant safety, hygiene and service procedures
Initiative and willingness to support coworkers when needed
Reliable, punctual and professional attitude
š¹ Main work tasksWelcome and greet guests according to the Pincho Nation service steps
Manage the flow of guests and reservations together with the service team
Check reservations and guide guests to their tables
Answer phone calls, SMS messages and guest requests when needed
Assist guests with questions about the restaurant, menu and Pincho Nation app
Communicate important guest information to the service and kitchen teams
Help maintain a smooth flow between the entrance, dining area and service stations
Assist with table management during bus