Delivery Coordinator

GlobalConnect is one of the leading connectivity providers in Northern Europe. We're 2000 passionate and talented individuals who want to make a difference, turning our customers' visions into reality through connectivity. Our goal is to create the best possible conditions for engaged employees, a place where you can develop and grow, and create unforgettable memories and enjoyable experiences.

We have helped develop and digitize societies across the Nordics for more than two decades. Our purpose is what drives us to continue - turning visions into reality by empowering society with connectivity.

Delivery Coordinator

Would you like to help ensure that our customers receive the right solution - on time and as agreed?

As a Delivery Coordinator at GlobalConnect Finland, you will play a central role in delivering digital infrastructure solutions. You will coordinate several deliveries and smaller projects at the same time, making sure that customers, technicians, and external teams are working from the same plan.

You will join a small delivery team where you will have a broad stakeholder network and the opportunity to improve both the customer experience and the quality of our deliveries.

What you need to thrive

A couple of years of relevant work experience.

A bachelor's degree or equivalent relevant qualification.

Experience from customer service and/or coordinating projects, deliveries, or multiple stakeholders at the same time.

Fluency in Finnish and English, both written and spoken.

About the role and the team

You will have a coordinating role with close contact with both customers and colleagues. Your task will be to manage the service delivery from the signed order to the handover to the customer. You'll create overview, book resources, follow up on progress, and ensure that all relevant parties are aligned to execute the deliveries. You'll be also responsible for the customer communication.

Internally you will work closely with Network Engin