Head of Global Technology Services

At Sandvik, we have brought together several technology service areas into one global organization. This is an opportunity to shape the function, establish how technology services are delivered globally, and create value in a business where partnership and credibility matter as much as technology expertise.

About your job

You lead Sandvik Group IT’s newly formed Global Technology Services organization and bring together key technology service areas covering workplace technology, enterprise platforms, infrastructure, network, service management, and global support services. Working through leaders and strategic partners, you create a connected organization that delivers reliable, scalable, and business-focused technology services across our global operations.

You hold end-to-end accountability for the performance, resilience, cost efficiency, and continuous improvement of the global technology services within your scope. You ensure clear ownership across internal teams and strategic partners, including accountability for service performance, lifecycle management, operational risk and business continuity.

Included in your mission is to:

Build and develop a cohesive leadership team with shared accountability across the organization.

Drive the shift from reactive operations to proactive prevention and continuous improvement.

Lead strategic supplier relationships and strengthen accountability for business outcomes and user experience.

Establish governance, operating rhythms, and meaningful performance measures.

Balance global standards with local business needs across a decentralized organization.

Set the strategic direction for technology services, focusing on resilience, operational quality, and cost transparency.

Drive the autonomous operations initiative as part of our 2030 strategy, leveraging agentic AI to optimize backend services and infuse AI across our group-wide service portfolio.

Location

The position is based at Sandvik’s headquarters in the World T