Working Student – IT Support & Operations (m/f/d)
About this role
As a Working Student – IT Support & Operations, you will be a key function of our Information Technology and support our IT team with day-to-day operational tasks. With our world-class team, currently [number] team members, you will play a pivotal role in pushing the boundaries of drone technology. You will work closely with stakeholders from all departments to make sure the daily IT environment is working as smooth as possible.
What is your Day to Day Mission:
Prepare, configure and distribute IT hardware such as laptops, monitors, smartphones and accessories
Install and perform basic configuration of operating systems and standard software
Support the IT team in handling simple IT support tickets
Assist employees with basic hardware and software-related issues
Receive, inspect and process returned IT equipment
Maintain and update hardware, asset and inventory records
Support regular stock checks and IT inventory activities
Organise and maintain the IT storage area
Prepare hardware for new employees and support onboarding and offboarding activities
Document completed tasks and maintain internal IT documentation
Provide general administrative and operational support to the IT team
What you bring to the team:
Currently enrolled as a student, ideally in Computer Science, Business Informatics, Information Technology or a comparable field
General interest in IT, hardware and technical topics
Basic knowledge of Windows devices and Microsoft Office applications
Structured, careful and reliable way of working
Friendly and service-oriented attitude<
Responsibilities
- Prepare, configure and distribute IT hardware such as laptops, monitors, smartphones and accessories
- Install and perform basic configuration of operating systems and standard software
- Support the IT team in handling simple IT support tickets
- Assist employees with basic hardware and software-related issues
- Receive, inspect and process returned IT equipment
- Maintain and update hardware, asset and inventory records
- Support regular stock checks and IT inventory activities
- Organise and maintain the IT storage area
Requirements
- Prepare hardware for new employees and support onboarding and offboarding activities
- Document completed tasks and maintain internal IT documentation
- Provide general administrative and operational support to the IT team
- Currently enrolled as a student, ideally in Computer Science, Business Informatics, Information Technology or a comparable field
- General interest in IT, hardware and technical topics
- Basic knowledge of Windows devices and Microsoft Office applications
- Structured, careful and reliable way of working
- Friendly and service-oriented attitude<