ERP Service Manager – Wärtsilä

Are you an experienced Service or Delivery Manager with a knack for agile ERP development and vendor management? Join Wärtsilä as their ERP Service Manager to orchestrate our SAP development cadence and ensure smooth operational execution!

About the role

In this role, you will take ownership of the day-to-day operational cadence of Wärtsilä's ERP Application Development (Minor Enhancements). Following a major ERP transformation, our development machinery is accelerating, and we need a hands-on ERP Service Manager to act as the key operational glue between internal business workgroups and our external development partner.

You will manage the daily operations of enhancement requests, keeping monthly planning cycles, 1-month sprints, and SAP release dates strictly on track. Your primary focus will be supporting Wärtsilä's organization in operational delivery and ensuring our external offshore partner achieves high throughput and quality.

What can we offer to you

Permanent and full-time work contract as Academic Work consultant at Wärtsilä

Salary: about 4,000-6,000 EUR/month based on your background and skillset. For highly experienced candidates, a higher salary level may also be negotiated.

Impactful role: You will play a central part in running the critical ERP development engine of a global listed company.

Flexibility: We offer a possibility to hybrid work. Preferred office is Helsinki, but offices also in Turku and Vaasa.

International environment: Opportunity to work in a diverse, global team and continuously improve ways of working.

Work tasks

You will ensure that the development engine runs like clockwork, driving operational accountability across functional teams and external vendor resources.

Overseeing daily operational development activities and sprint cadences across functional workgroups (e.g., Sales, Logistics, Finance).

Managing the operations for enhancement requests (ServiceNow) delivery from planning to release.

Supporting the monthly planning