Wiesbaden, GermanyCompetitiveOnsite0 applicants
About this role
Deadline Date: Monday 5 October 2026
Requirement: Senior Project Transition Manager
Responsibilities
- Leads the transition of projects and capabilities into operational service, from early engagement in project planning through to formal handover and early life support.
- Defines and agrees transition plans, entry and exit criteria, service acceptance criteria and handover deliverables with Project Managers, Service Owners and customers.
- Ensures operational readiness prior to go-live: support model, staffing, training, documentation, spares, underpinning contracts, monitoring and configuration data are in place.
- Evaluates project outputs against agreed service acceptance criteria and formally recommends acceptance, conditional acceptance or rejection.
- Identifies, manages and escalates transition risks, issues and dependencies, and ensures residual risks are understood and owned by operations.
Requirements
- Manages early life support and closes transition only when agreed service performance has been demonstrated.
- Captures and applies lessons identified to improve future transitions.
- Takes accountability for the day-to-day delivery of NCIA services at the location, including service performance, customer satisfaction and compliance with security and safety requirements.
- Leads and coordinates local technical, support and contractor personnel,