Your role and responsibilities• You will learn how to support and advise colleagues on IT and application-related issues as part of first-level support.
You will analyze hardware and software problems and contribute to resolving them, demonstrating your problem-solving skills.
You will learn how to plan system and network infrastructures and implement them as part of a team.
You will assist in coordinating external service providers in dealing with hardware and software issues as part of second- and third-level support.
You will contribute to various projects involving the design and implementation of IT systems.
As you gain experience, you will contribute to creating training materials and guides for your colleagues.
Your profile• You have a good intermediate school-leaving qualification; a university of applied sciences entrance qualification or university entrance qualification is an advantage.
You have a strong technical understanding and are enthusiastic about IT topics and modern technologies.
You enjoy handling and solving all kinds of user-related issues and value personal interaction.
You demonstrate strong communication skills, initiative, and analytical thinking and are willing to learn new things.
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