Working Student IT
About this role
Your missionWe are looking for a motivated IT Working Student to support our internal IT operations at Hypatos. You will work closely with our IT and Security teams, supporting daily operations while gaining hands-on experience in a modern, cloud-first SaaS environment.
Your Responsibilities:
Provide first-level hardware and software support for Hypatos employees
Support the administration of our Microsoft 365 environment
Provide internal IT support for Line-of-Business applications, including:• Microsoft 365 / Microsoft Office
Jira and Confluence
Slack
Security tools such as password managers
MDM solutions
Other business-critical SaaS applications
Assist with user onboarding and offboarding workflows (accounts, access, devices)
Support hardware asset inventory management and tracking
Assist with the implementation and operation of IT and security controls under guidance from the Head of Information Security.
Contribute to documentation of IT processes, procedures, and internal guides
Participate in IT improvement and planning discussions
Help automate repetitive IT tasks using simple workflows, scripts, or tool integrations
Your profile• Currently pursuing a degree in IT or a related field or comparable qualifications with relevant professional experience
Basic hands-on experience with Windows and macOS operating systems and end-user hardware
Strong interest in IT operations and modern SaaS environments; first exposure to Microsoft 365 administration is a plus
Interest in IT security topics and willingness to learn about security tools and best practices
Good problem-solving skills and a structured, reliable working style
Ability to explain technical topics clearly to non-technical users
Fluency in
Responsibilities
- Provide first-level hardware and software support for Hypatos employees
- Support the administration of our Microsoft 365 environment
- Provide internal IT support for Line-of-Business applications, including:• Microsoft 365 / Microsoft Office
- Jira and Confluence
- Slack
- Security tools such as password managers
- MDM solutions
- Other business-critical SaaS applications
- Assist with user onboarding and offboarding workflows (accounts, access, devices)
- Support hardware asset inventory management and tracking
Requirements
- Assist with the implementation and operation of IT and security controls under guidance from the Head of Information Security.
- Contribute to documentation of IT processes, procedures, and internal guides
- Participate in IT improvement and planning discussions
- Help automate repetitive IT tasks using simple workflows, scripts, or tool integrations
- Basic hands-on experience with Windows and macOS operating systems and end-user hardware
- Strong interest in IT operations and modern SaaS environments; first exposure to Microsoft 365 administration is a plus
- Interest in IT security topics and willingness to learn about security tools and best practices
- Good problem-solving skills and a structured, reliable working style
- Ability to explain technical topics clearly to non-technical users
- Fluency in