Frontline Customer Service Specialist

We are looking for Frontline Customer Service Specialist to join our Customer Frontline team for 6 months at Vaisala headquarters in Vantaa, Finland. Join a global team dedicated to leading customer experience, where you'll help shape our ways of working and make a direct impact on how we serve customers worldwide.

Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most - from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. For a second year running, Vaisala got recognized in TIME Magazine's World's Best Companies in Sustainable Growth 2026 study. Our team of close to 2,500 experts and 62 nationalities around the world is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don't have to fit in to belong.

Why join us?

Be part of an ambitious journey - Join a global team working toward an industry-leading customer experience, with each team member playing a vital role in achieving our goals.

Drive meaningful change - Contribute to shaping the future of our customer frontline operations and help refine our ways of working to better serve customers worldwide.

Work with a diverse, dynamic team - Collaborate with an international team, where continuous improvement and cross-cultural connections support our global customers in selected channels.

Hybrid flexibility - have the flexibility for hybrid working, with at least 1 day a week expected in the office

What's your role?

You will be part of our Weather Customer Frontline team. Customer experience is one of the key focus areas for Vaisala. You will support Vaisala Weather customers globally and ensure that every single customer contact is looked after with hig