Product Builder (DevOps)
About this role
Help make the world more hospitable
The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences.
You’ll work with smart, curious people who care deeply about what they do. You’ll have autonomy and the trust to make good decisions and move quickly. And you’ll enjoy a real sense of purpose as you see the impact of what we’re building.
If you’re motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you’ll feel at home here.
About the role
Let's get into the specifics. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it into a job description (which we do because this is a job description), it would be this:
You'll own the CI/CD pipelines, infrastructure as code, and security posture behind Mews' Housekeeping and Staff Management (HMS) platform, one of the few genuinely multi-cloud estates at Mews, spanning AWS, GCP, and a growing Azure footprint. Hotels around the world depend on this platform running reliably, and right now the team is converging legacy Mews housekeeping customers onto HMS, which means the infrastructure underneath needs to scale cleanly while staying secure. It's a rare chance to work hands-on across three cloud providers at once, with real say in how a multi-cloud platform gets built and modernized.
You'll work closely with the HMS Quality and HMS Staffing engineering teams, taking ownership of the infrastructure that lets them ship quickly and safely, while steadily modernizing legacy setups (autoscaling, containerization, less manual operation) as the platform absorbs significant customer growth.
What you would do
Own and evolve infrastructure as code (Terraform, Ansible, Packer) across a multi-cloud estate spanning AWS, GCP, and Azure.
Build and improve CI/CD pipelines in GitHub Actions (and Octopus Deploy on the Azure side) supporting the HMS Quality and HMS Staffing engineering teams.
Strengthen the security posture of the platform: encryption at rest, patching cadence, remediation of cloud security findings, and disaster recovery readiness.
Modernize legacy infrastructure by introducing autoscaling for worker fleets, containerizing where it makes sense, and cutting manual operations.
Build AI-assisted automation into CI/CD and observability tooling (for example, automated triage of pipeline failures or anomaly detection across Datadog and Sentry data), treating AI as a core part of the platform rather than a side experiment.
AI Fluency Level 4: this role goes beyond using AI tools well in your own workflow. You'll be expected to design and ship AI-powered components as part of the platform itself, whether that's intelligent pipeline triage, automated anomaly detection, or other AI-driven tooling for HMS infrastructure. You understand the underlying models and infrastructure well enough to make real engineering decisions about them.
For more information on AI fluency at Mews, please refer to "AI Fluency at Mews: A Comprehensive Guide for Candidates" on Confluence.
What you would bring
Solid experience with CI/CD tooling (GitHub Actions, GitLab CI, or similar) and infrastructure as code with Terraform.
A solid grounding in cloud platforms, with AWS as the primary focus; exposure to GCP or Azure is a genuine plus given the multi-cloud setup here.
Experience with containers and orchestration (Docker, Kubernetes/EKS), plus configuration management and image building (Ansible, Packer).
A security-first mindset: hardening infrastructure, managing secrets, and remediating cloud findings.
AI Fluency Level 4 or equivalent hands-on experience building AI-powered systems, with the judgment to know where AI genuinely belongs in infrastructure and tooling.
Responsibilities
- Own and evolve infrastructure as code (Terraform, Ansible, Packer) across a multi-cloud estate spanning AWS, GCP, and Azure.
- Build and improve CI/CD pipelines in GitHub Actions (and Octopus Deploy on the Azure side) supporting the HMS Quality and HMS Staffing engineering teams.
- Strengthen the security posture of the platform: encryption at rest, patching cadence, remediation of cloud security findings, and disaster recovery readiness.
- Modernize legacy infrastructure by introducing autoscaling for worker fleets, containerizing where it makes sense, and cutting manual operations.
- Build AI-assisted automation into CI/CD and observability tooling (for example, automated triage of pipeline failures or anomaly detection across Datadog and Sentry data), treating AI as a core part of the platform rather than a side experiment.
- Solid experience with CI/CD tooling (GitHub Actions, GitLab CI, or similar) and infrastructure as code with Terraform.
- A solid grounding in cloud platforms, with AWS as the primary focus; exposure to GCP or Azure is a genuine plus given the multi-cloud setup here.
- Experience with containers and orchestration (Docker, Kubernetes/EKS), plus configuration management and image building (Ansible, Packer).
- A security-first mindset: hardening infrastructure, managing secrets, and remediating cloud findings.
- AI Fluency Level 4 or equivalent hands-on experience building AI-powered systems, with the judgment to know where AI genuinely belongs in infrastructure and tooling.
- Proficiency in scripting languages such as Bash or Python, and a solid handle on Git.
- Comfort working alongside a polyglot estate (PHP/Laravel, Node.js/TypeScript, .NET); you won't need to write product code, but you'll support the people who do.
- Familiarity with observability tooling such as Datadog, Sentry, or CloudWatch.
- Unlimited paid holiday (yes, really)
Requirements
- Participation in our company share program
- Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service)
- An annual Learning budget of €300 (and more for high performers) to support your development
- Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself
- A work from anywhere policy with flexibility to work abroad for a few weeks each year
- Relocation options, available after one year
- Flexible, hybrid working options
- A home office setup budget to make your workspace your own and a monthly work-from-home allowance
- Claude tokens, so you can automate workflows and build smarter, more efficient ways of working
- High autonomy means high responsibility. People are expected to take ownership and drive outcomes. There isn’t a detailed playbook for everything, and that’s part of what makes the work challenging – and rewarding.
- Change is constant. We’re growing quickly and adapting as we scale. Teams, processes and priorities continue to evolve, and only people who stay curious and agile will thrive.
- We’re remote-first, not relationship-free. Flexibility is core to how we work, but strong relationships still matter. Our teams are global, so we need expert collaborators and communicators to help us move forward together.
- AI is an integral part of our processes. It’s not here to steal people’s jobs, but to amplify efficiency and productivity. We’re motivated to proactively use the technology to seek out better ways of working and share our findings with the rest of the company.
Nice to have
- Proficiency in scripting languages such as Bash or Python, and a solid handle on Git.
- Comfort working alongside a polyglot estate (PHP/Laravel, Node.js/TypeScript, .NET); you won't need to write product code, but you'll support the people who do.
- Familiarity with observability tooling such as Datadog, Sentry, or CloudWatch.
- Spain
- €57.000—€75.000 EUR
- Pay Transparency at Mews
- Salary ranges are provided in good faith and reflect current market conditions and internal pay structures. Final compensation may be adjusted based on funding, budget constraints, or exceptional candidate qualifications, but will remain within reasonable proximity to the stated range.
- This salary disclosure is provided in compliance with applicable pay transparency legislation. We are committed to equal pay practices and prohibit salary history inquiries during our recruitment process.
- If the location you're applying from wasn't originally advertised for this role, salary range information is available upon request at any point during the application/interview process - your recruiter will be able to help.
- What’s in it for you?
- Our success is powered by our incredible people, supported by benefits that help them thrive.
- Global benefits
- No matter where you’re based, you’ll enjoy:
- Unlimited paid holiday (yes, really)
- Participation in our company share program
- Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service)
- An annual Learning budget of €300 (and more for high performers) to support your development
- Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself
- A work from anywhere policy with flexibility to work abroad for a few weeks each year
- Relocation options, available after one year
- Flexible, hybrid working options
- A home office setup budget to make your workspace your own and a monthly work-from-home allowance
- Claude tokens, so you can automate workflows and build smarter, more efficient ways of working
- Local benefits
- You'll receive additional benefits that vary by location, from healthcare and retirement plans to team events, socials and other perks. Ask us about it during your interview process.
- Life at Mews
- We’re an equal opportunities employer. We value teams that reflect the diversity of the customers and communities we serve. Different perspectives make better ideas, stronger products and a more welcoming company.
- We also believe transparency is important when deciding if you're the right fit. Mews is an ambitious, high-pressure environment of continuous learning and high standards. Success here requires resilience, adaptability and a willingness to solve difficult problems.
- A few things that define how we work:
- High autonomy means high responsibility. People are expected to take ownership and drive outcomes. There isn’t a detailed playbook for everything, and that’s part of what makes the work challenging – and rewarding.
- Change is constant. We’re growing quickly and adapting as we scale. Teams, processes and priorities continue to evolve, and only people who stay curious and agile will thrive.
- We’re remote-first, not relationship-free. Flexibility is core to how we work, but strong relationships still matter. Our teams are global, so we need expert collaborators and communicators to help us move forward together.
- AI is an integral part of our processes. It’s not here to steal people’s jobs, but to amplify efficiency and productivity. We’re motivated to proactively use the technology to seek out better ways of working and share our findings with the rest of the company.
- If there's anything we can do to support you during the application process, let us know.
- We don't discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, veteran status, disability or any other protected characteristic.
- One final thing: don't hold back. If you don't meet 100% of the criteria in this job description but you're certain you could make a big impact, apply. Everyone should have equal access to opportunities, and we're committed to providing an inclusive experience.
- If Mews sounds like the kind of environment where you'd thrive, we'd love to hear from you.