Senior Driver Handbook Owner

Company description:

"Founded in 1927, the Volvo Group is committed to driving prosperity and shaping the future landscape through sustainable transport, mobility, and infrastructure solutions. By offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Our headquarters are in Gothenburg, Sweden. Volvo Group shares are listed on Nasdaq Stockholm."

Job description:

Passionate to build and share information in Volvo Bus service network, thereby keeping buses where they belong, on the road? Do you want to be part of sharing information and solutions to drivers, thereby helping with Uptime? Talk about customer touch point and making the difference!

THIS IS US, YOUR NEW COLLEAGUES

We at Global Service and Driver Training department(GST) in Service Market Technology(SMT), Global Bus Technology; deliver world-class knowledge and information management solutions to our service markets. We together own 2 products, ie, Retail competence and Driver handbook. We work in close cooperation with market colleagues, other SMT functions, Product development teams and Volvo Trucks. You will join a team of globally based colleagues in Mexico, Sweden, and Poland.

ROLE DESCRIPTION

The Driver handbook is a key product supporting drivers and in certain instances technicians with information on design and function of the bus; its’ systems and components. The position reports to Manager, Global service Training.

Main activities and responsibilities:

Drive, produce and publish product information for driver handbooks: 1. Drive end to end development of driver information products: driver handbook and quick guide 2. Continue developing Digital driver handbook features/next steps including launches 3. Drive and own the Driver handbook E2E process and strategy including Body builder partner management

This role is much about networking and collab