Customer Success Internship

About the Internship

This 4–6 month internship is ideal for a student who wants hands-on experience in CRM, customer onboarding, customer success, and business operations.

You will work closely with our team to ensure that new schools and customers have a smooth start with See the Good!, while helping us maintain accurate customer information and continuously improve our CRM and onboarding processes.

You will gain practical experience in how a growing SaaS and education company manages customer relationships, from onboarding and implementation to ongoing customer communication and support.

You will work hands-on with:

CRM management & customer data: Maintain and update customer information in HubSpot, organize customer records, track onboarding progress, and ensure customer data is accurate and up to date.

Customer onboarding & support: Support new schools and customers throughout the onboarding process, coordinate practical setup steps, communicate with teachers and school representatives, and help customers get started smoothly with See the Good!

Onboarding process development: Help improve onboarding materials, workflows, checklists, and internal processes to make the customer experience clearer and more efficient.

Customer success support: Follow customer activity and onboarding progress, identify customers who may need additional support, and help the team build and maintain strong customer relationships.