Trust & Safety Lead (Technical) (f/m/d)

Your mission

nebenan.de connects real neighbours under their real names. That only works if people feel safe here. Your mission is to keep our users safe: with technical safeguards built into our platform and API, with product features that help neighbours protect themselves, and in close partnership with our Community Management team.

You look at everything security first. You ask how someone could attack the trust of our users, and you prevent it before it happens. At the same time you think in products, not only in backend systems: a well-placed warning in the interface, a clear reporting flow, or a safer default setting often protects more people than another rule on the server.

Concretely, you will:

Build safety into the platform

Design and implement technical safeguards in our API and backend: abuse detection, rate limiting, verification checks, and the signals that catch fake accounts and scams early.

Ship user-facing safety features. Reporting flows, warnings on suspicious messages, blocking and privacy controls, safer defaults. Safety that users can see and use.

Threat-model new features before they ship. Ask how a bad actor would abuse them, and design the friction and detection against it.

Think security first

Stay current on how attacks on social platforms evolve: account takeover, fake accounts, romance and marketplace scams, phishing and QR lures, spam rings, coordinated harassment.

Lead the response when something is spreading or someone is at risk: decide, act, then close the route it came through.

Decide what we build ourselves and what we buy. Where the market already solves a problem, such as content scanning, evaluate it, buy it and integrate it. Build where the problem is specific to nebenan.

Work as one with Community Management

Our moderation team handles cases day to day.