Partnerships Associate (French OR German speaker)
About this role
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
Responsibilities
- Support the onboarding and activation of new affiliates and partners, ensuring all documentation, compliance requirements, and system setups are completed on time
- Coordinate partner enablement activities, including training sessions, access to tools and marketing resources, and ongoing operational support
- Maintain accurate partner records and updates across platforms and internal systems to ensure data integrity and operational excellence
- Monitor partner and lead lifecycle performance, proactively identifying issues, bottlenecks, and opportunities for process improvement
- Track, maintain, and analyse key partnership performance metrics, dashboards, and reports to support business reviews and data-driven decision making
- Partner closely with Affiliate & Partnership Managers to support day-to-day program execution and drive partner success across the lifecycle
- Collaborate with cross-functional teams including Sales, Compliance, Operations, Growth, and Product to resolve operational challenges and improve partner experiences
- Serve as a trusted operational point of contact for affiliates and partners, ensuring timely responses, issue resolution, and seamless program participation
- Contribute to the development and scaling of processes, playbooks, and best practices that support the growth of Payoneer's global Affiliates & Partnerships program
Requirements
- 2+ years of experience in payments, fintech, partnerships, operations, customer success, or related roles
- Strong proficiency in English, French OR German (written and spoken) is required. Additional languages are a plus
- Strong proficiency in CRM platforms (e.g., Salesforce), Excel, and reporting tools, with the ability to analyze data and drive operational insights
- Strong written and verbal communication skills, with the ability to collaborate effectively across cross-functional teams and external partners
- Ability to work independently, take ownership of key initiatives, and deliver results in a fast-paced, evolving environment
- Proven ability to build and maintain strong relationships with internal stakeholders, customers, and external partners
- Analytical problem-solver with a proactive mindset and the ability to identify opportunities, mitigate risks, and drive business outcomes
- Passion for fintech, payments, and eCommerce, with a strong interest in industry trends, customer needs, and emerging technologies
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. Role summary