Forward Deployed Engineer

Role Overview

As a Forward Deployed Engineer (FDE) at Wonderful, you'll solve high-impact, real-world problems alongside enterprise customers and own work from first principles through production outcomes.

You'll work directly with customers to understand critical workflows, design AI-driven solutions, and deploy agents that operate reliably in production. You'll own projects end-to-end from problem definition and system design to launch and iteration - and be accountable for real business impact.

This is a hands on-generalist rolefor engineers who enjoy navigating ambiguity, learning quickly, and working across systems while partnering with enterprises as they become AI-driven organizations.

What You'll DoPartner with customers to understand operational challenges and success criteria

Translate open-ended problems into clear technical designs and implementations

Build AI agents that integrate with customer systems and perform real tasks

Own deployments, including reliability, performance, and continuous improvement

Test with real data, measure outcomes, and iterate based on results

Collaborate with Product & Engineering to ship high-quality solutions

Contribute to tools, documentation, and best practices that scale customer delivery

What We're Looking For5+ years of experience in software engineering or technical problem-solving roles

Strong fundamentals in software design, system thinking

Experience working across systems, integrations, and data flows

Comfort working directly with customers and owning ambiguous problems

Clear communication skills and a strong ownership mindset

Curiosity and interest in building AI-powered systems that work in practice

Nice to HaveExperience in forward-deployed, solutions engineering, or customer-facing roles

Exposure to AI agents, automation, or conversational systems

Experience operating and improving production systems

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