Head of Compliance (PCF 12)

About this role

Responsibilities

• Regulatory Engagement: Serve as the primary point of contact for the CBI and other EU authorities. The individual manages all regulatory engagements, notifications, and filings with transparency and high professional standards.
• Strategic Oversight: Defines and executes the compliance roadmap. Oversees the firm’s compliance framework, policies, and controls to satisfy the European and Irish regulatory requirements.
• Board and Senior Management Advisory: This person provides the Board and Executive team with clear guidance on the firm’s regulatory requirements, engagements with regulators and the compliance implications of business and product developments.
• Compliance Monitoring and Reporting: Oversees second-line compliance monitoring programs to provide independent assurance that controls are functioning effectively. The individual ensures the Board receives accurate and timely reports on the firm’s compliance.
• Governance and Policy Management: Maintains and enhances the firm’s suite of compliance policies, ensuring they are approved by relevant committees and distributed to relevant stakeholders.
• Regulatory Reporting Oversight: Oversee the firm’s regulatory reporting schedule, ensuring the accuracy, timeliness, and integrity of all submissions to the CBI and other relevant authorities.
• Training & Compliance Culture: Develops and oversees a comprehensive compliance training program for all staff. This person ensures that the organisation maintains a high level of regulatory awareness, specifically regarding conduct risk, AML, and safeguarding responsibilities, embedding a "culture of compliance" across all business units.
• Horizon Scanning: Monitors the European and Irish regulatory landscapes for shifts in European and local legislation, proactively advising relevant stakeholders on the necessary operational adjustments.
• AML/CFT: Collaborates with the firm’s Money Laundering Reporting Officer to oversee AML/CFT processes, Sanctions, and fraud prevention.
• Audit & Third-Party Engagement: Serves as the primary compliance lead for internal audits. This includes managing the relationship with auditors, ensuring timely access to information and overseeing the remediation of any identified findings or recommendations.

About TrueLayer

TrueLayer is Europe’s fastest-growing Pay by Bank network. We power smarter, safer and faster payments by combining real-time bank payments with financial and identity data. E-commerce, iGaming and Financial Services businesses use our products to onboard new users, accept money and make payouts in seconds, and at scale. Live across 22 countries and with 1 new user joining TrueLayer’s Pay by Bank network every 3 seconds, we’re in a very exciting growth stage. This is why we’re expanding the team across our offices in London, Milan, and Dublin. Listed in Sifted as one of the 100 fastest growing start-ups in UK & Ireland, and CNBC’s World Top Fintech Companies, we’re trusted by industry leaders like RyanAir and Just Eat Takeaway for continued innovation within our payment products. To date, we’ve raised over $300 million from world-renowned investors including Stripe, Tiger Global, Northzone, and Tencent. But this is just the beginning. We’re looking for people who are excited about joining the Pay by Bank revolution and helping us change the way the world pays. Could this be you? Description The Head of Compliance (PCF-12) holds the primary regulatory relationship with the Central Bank of Ireland. The individual is responsible for the strategic direction and operational execution of the compliance framework, ensuring that TIL remains fully aligned with evolving regulatory requirements. Regulatory Engagement: You possess a demonstrable track record of successfully managing direct relationships with national competent authorities (e.g., the CBI or FCA). This includes a sophisticated ability to lead regulatory inspections, handle complex inquiries, and maintain a transparent, professional, and credible dialogue with regulators even during challenging discussions. Governance: You act as a trusted advisor to the Board and Senior Management Team, providing constructive challenge and expert guidance to ensure business objectives are achieved within the firm's regulatory risk appetite. Compliance Lifecycle Management: You have a proven track record of designing, implementing, and managing a comprehensive compliance program for a financial services business. This includes demonstrable expertise in overseeing regulatory engagement, compliance monitoring, policy lifecycles, regulatory reporting, regulatory horizon scanning and firm-wide training initiatives. We are seeking a competent leader who has successfully managed the operational complexities of a full-scale compliance function within a regulated environment. Regulatory Knowledge: You possess a comprehensive understanding of the relevant regulatory requirements for payment services, including the Payment Services Directive (moving toward PSD3/PSR), Safeguarding standards, DORA, F&P Standards, AML/CTF, and Consumer Protection frameworks. Team Management: You have previous experience managing a team with varying seniorities, and motivating a team to deliver objectives to support company performance. Experience: Exposure to senior compliance, risk, or regulatory experience, preferably within fintech, payments, or banking. Previous PCF approval was preferred. Skills: Exceptional stakeholder management, good organisation, conflict resolution, analytical thinking, and strategic risk assessment abilities. Fitness & Probity Approval: As this is the Pre-Approval Controlled Function (PCF-12) under the CBI’s regime, the employment is conditional and the candidate must pass rigorous probity, competency, and financial soundness checks. Demonstrate a ‘can-do’ attitude with a willingness to be hands-on in a scaling environment, ensuring operational tasks are executed effectively alongside high-level strategic management. Ability to operate effectively within a management team and engage with Board-level stakeholders. Proactively identifying improvement areas and creating processes to support future growth and expansion. Seeking out opportunities to add value and improve speed of execution for the operations of the team. Not afraid to get stuck in and build things from the ground up. We would be particularly excited if you have Comprehensive knowledge of European and Irish financial legislation, regulations and regulatory trends ideally in payment services regulation. Prior experience as a PCF-12. Experience working at a technology company, payment network, or financial institution and familiarity with the payments industry domain. This is a Pre-Approval Controlled Function (PCF-12) under the Central Bank of Ireland’s (CBI) Fitness & Probity regime and is subject to regulatory approval. Don’t meet all the requirements? Multiple studies have shown that women and people of underrepresented groups are sometimes less likely to apply to jobs unless they meet every single requirement. At TrueLayer, we are committed to building a diverse workforce, so if you are excited about this role and have the essential skills, but not the entire checklist - we’d still love to hear from you!