Solution Engineer Observability & AIOps
About this role
Turn monitoring signals and recurring incidents into automation that makes IT operations faster, more proactive and increasingly self-healing. Join our Tools & Automation team and help improve observability, event management and remediation across the IT landscape.
Why Sandvik?
Here, hands-on engineering meets a clear purpose: improving service reliability and reducing repetitive operational work. You become part of a small team delivering shared capabilities for Group IT Operations.
Develop solutions that reduce alert noise, manual effort and mean time to resolution.
Work across observability, event management, automation, ITSM and cloud platforms.
Collaborate closely with architects, product ownership and operational teams.
About your job
As a Solution Engineer, you build, configure and operate platforms that support application and infrastructure health. A key focus is AIOps and auto-remediation, where you use incidents, events and monitoring data to create safe, automated solutions. You work within the architecture and standards defined by the Solution Architect and according to priorities set by the Product Owner.
Job responsibilities
Identify high-volume, repetitive or high-MTTR scenarios suitable for automation.
Create workflows that detect, diagnose and resolve common incidents with little or no manual intervention.
Enable proactive remediation based on anomalies and early-warning signals.
Configure metrics, log analytics, synthetic monitoring, dashboards, alerts and SLI/SLO tracking.
Implement event correlation, noise reduction, alert enrichment and automated root-cause hints.
Create integration and delivery pipelines across observability, event management, ITSM and cloud platforms using automation, CI/CD and Infrastructure as Code.
Location
This is an on-site position with Stockholm WTC as the primary location and Sandviken as the secondary location.
Your profile
You’re an experienced, hands-on engineer who knows how to turn operational data into reliab