Custody Operations Manager - Class Actions and Proxy
About this role
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Lead a Growing Team. Drive Operational Excellence.
U.S. Bank is seeking a
Custody Operations Manager
to lead our
Class Actions and Proxy,
team within Asset Servicing. This role oversees approximately
12 employees across Milwaukee, WI and St. Paul, MN
and
provides
the opportunity to influence critical operational processes, lead through transformation, and develop high-performing teams.
This is an ideal opportunity for a proven leader with experience in securities operations, asset servicing, custody operations, or related financial services environments who is passionate about driving results, managing risk, and leading teams through change.
Responsibilities
- Lead Class Actions, Domestic and Global Proxy, and income-related operations.
- Manage and develop a team across multiple locations.
- Partner with vendors, business partners, and stakeholders to deliver exceptional client service.
- Oversee escalations, operational risk management, and regulatory compliance.
- Drive process improvements, workflow enhancements, and strategic initiatives.
- Support testing, system changes, and ongoing business transformation efforts.
- Basic Qualifications
- Bachelor's degree in accounting or finance, or equivalent work experience
- Five to seven years of experience in trust and securities operational functions
- Five to seven years of management experience
- Preferred Skills/Experience
- Experience in Class Actions, Proxy, Asset Servicing, Custody Operations, or Securities Processing.
- Strong leadership and coaching skills with experience leading complex or multi-site teams.
- Experience managing managers preferred.
- Knowledge of domestic and global markets, DTC, and securities operations.
- Strong analytical, organizational, communication, and problem-solving skills.
- Ability to lead teams through change and drive operational excellence.
- Location Expectations
- This role requires working from a U.S. Bank location three (3) or more days per week.
- If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our
- disability accommodations for applicants
- .