Staff Software Engineer - Onsite Messaging

We’re excited to welcome our first Staff Software Engineer to the newly forming Onsite Messaging team at Voyado.

Onsite Messaging (OSM) is one of Voyado’s most important customer engagement channels. Instead of communicating through email or SMS, OSM enables retailers to engage customers directly on their websites with personalized experiences based on real-time behavior. Every interaction can be measured, understood and optimized, making OSM a key part of creating seamless customer journeys.

We’re now bringing OSM onto Voyado’s Engage platform, and this role will play a central part in making that happen. You’ll join at the beginning of that journey, helping shape both the technical direction and the engineering practices while building a brand-new team in Stockholm together with colleagues in India.

About the role

This is a Staff Engineer role for someone who enjoys leading through technology.

You'll act as the technical driver for Onsite Messaging. The frontend is moving into Voyado's Engage platform, while the backend continues to run and evolve on AWS — so you'll own both sides of that seam and make sure it holds together well. The transition is one chapter, not the job description. Although the role comes with significant technical ownership, it remains deeply hands-on. You’ll write code, review code, challenge architectural decisions and help the team make sound engineering choices every day.

Initially, much of the focus will be understanding the existing solution, reviewing code and working closely with our engineering team in India as knowledge and ownership gradually move to Stockholm. As the transition progresses, your focus will shift towards driving the technical roadmap, enabling new product development and shaping the future Onsite platform.

Onsite Messaging also sits on a shared JavaScript foundation that several Voyado products load on retailer sites. Getting that foundation into good shape — as a platform other teams can build on — is part of this