IT Service & Development Manager

Nordec is a supplier of steel frame structures and façade solutions for construction projects across the Nordic region, with an established presence in Central and Eastern Europe, including Poland, Lithuania, the Czech Republic and Germany.

The company designs, fabricates and installs steel structures for buildings and bridges, covering the project lifecycle from engineering to installation. Projects range from industrial facilities, logistics buildings, data centres, commercial, public, sports and cultural buildings, and bridges.

Nordec operates its own production units in Peräseinäjoki and Ylivieska in Finland, Oborniki in Poland and Gargždai in Lithuania.

For more information, visit www.nordec.com.

Are you passionate about developing business-critical IT solutions and driving digital transformation?

We are looking for an experienced IT Service & Development Manager to join our Group IT team. In this role, you will own and lead the support, development and continuous improvement of Nordec’s Microsoft Dynamics ERP environment and related business applications. The location for this role is flexible within Nordec operating countries.

Your responsibilities include:

Leading and owning the support, maintenance, development and organisation change management of Nordec's Microsoft Dynamics ERP environment and ensuring effective issue resolution together with internal and external stakeholders

Driving service quality, process development and continuous improvement initiatives

Collaborating with business stakeholders to identify requirements and translate them into effective technical solutions

Managing relationships and service quality with external vendors, implementation partners and service providers

Identifying opportunities to utilise automation and AI solutions to improve business processes and efficiency

Key success factors in this role:

Technical & professional background

Relevant degree in Information Technology, Computer Science, Business Information Syste