Senior GC Developer

Do you enjoy working in a dynamic and evolving environment where your ideas matter and your expertise helps create real value for people? At Swedbank, we believe in building solutions that make everyday life easier and more secure for our customers — and we want you to be part of that journey.In Swedbank you have the opportunity to:

Develop, test, analyze and manage systems/applications for Swedbank's Contact Center plattform

Work together with other developers and agile teams to make sure we deliver the best solution for our customer center

Opportunity to shape innovative customer experience solutions.

To work in a collaborative, forward-thinking, and supportive work environment.

Professional growth.

What is needed in this role:

Core Genesys Cloud Skills

Genesys Cloud Architect: Designing inbound/outbound call, email, and message flows, including reusable tasks and secure flows.

Data Actions & Integrations: Building and troubleshooting data actions that connect to RESTful Spring Boot services.

Genesys SDKs & APIs: Experience with the Platform API, Notifications API (WebSockets), and Analytics API.

Scripting: Creating dynamic Agent Scripts integrated with the Genesys Cloud Embeddable Framework.

Web Messaging & Digital: Implementing Web Messaging (v3) with custom deployment and journey tracking.

Outbound Campaigns: Configuring Predictive, Power, and Agentless dialing modes.

Security (OAuth): Implementing secure authentication flows (Authorization Code, Client Credentials, PKCE).

Minimum 3+ years of relevant education (Computer Science, Information Technology, Software Engineering, or similar).

At least 3+ years of experience in the IT industry, ideally within software development, integrations, or cloud-based platforms.