About this role

Help make the world more hospitable

The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences.

You’ll work with smart, curious people who care deeply about what they do. You’ll have autonomy and the trust to make good decisions and move quickly. And you’ll enjoy a real sense of purpose as you see the impact of what we’re building.

If you’re motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you’ll feel at home here.

About the role

Let's get into the specifics. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it into a job description (which we do because this is a job description), it would be this:

Mews is scaling fast, and IT Security and Compliance is growing to match. This is the internal security function for the Mews organization itself, covering security monitoring, incident detection and response, and vulnerability management, with compliance work in a secondary capacity. You would work directly alongside the team's security lead, with real ownership and breadth from day one.

This is not a role with step by step playbooks or fully configured tooling waiting to be run. The environment sits somewhere between startup and corporate: lean, moving fast, and documentation that is often unusable in practice. You would be expected to take an ambiguous problem, analyze it, decide, and act, with backing from the team but real autonomy in how you get there.

What you would do

Own security monitoring, incident detection, and response as core day to day responsibilities

Handle vulnerability management across the organization's systems

Contribute to compliance in a secondary capacity, alongside the team members who own that function directly

Communicate security concepts clearly to non-technical stakeholders across sales, operations, and leadership, as a daily reality of the role, not an occasional ask

Take initiative on AI adoption in security: the company has started investing seriously in AI tools, and is genuinely open to you leading on how they get used here

AI Fluency Level 3: in this role, that means going beyond using AI tools for your own tasks. You would redesign how the security function detects, investigates, or documents incidents using AI, build an approach your teammates can follow, and actively check AI output before it informs a security decision.

For more information on AI fluency at Mews, please refer to "AI Fluency at Mews: A Comprehensive Guide for Candidates" on Confluence.

What you would bring

Hands on experience in a security role with direct involvement in incident detection and response, not purely policy or documentation work

Clear, confident communication with non-technical stakeholders: the ability to translate security concepts into plain language for people outside the technical team

An independent thinking style: comfortable taking an ambiguous problem, analyzing it, deciding, and acting without waiting for a procedure document

Fluent English, written and spoken

AI Fluency Level 3 or the equivalent hands on experience: you have redesigned how you or a team uses AI, built an approach others follow, and you actively check AI output before relying on it

Responsibilities