Collection Advisor – International Team
GöteborgCompetitive0 applicants
About this role
Do you enjoy working internationally, communicating with people from different countries and finding your own way to get things done? Do you have the confidence to pick up the phone, have a professional conversation in English and make things happen?
Then you might be exactly who we are looking for.
At PS Finance Group, we are looking for a Collection Advisor to join our International Team. You will work with unpaid B2B invoices on behalf of our clients, with cases involving companies and individuals all over the world.
This is a role for someone who enjoys communication, problem-solving and who is not afraid to take the initiative.
Responsibilities
- As a Collection Advisor in our International Team, you will be responsible for managing collection cases from start to finish. Our clients trust us to recover money that is owed to them, and your job is to find the best way forward.
- You will communicate with debtors, clients, authorities and business partners around the world, primarily in English. Your day may include anything from calling a company in another country to discuss an outstanding invoice, negotiating a payment arrangement, responding to emails, providing advice to a client or taking the next step in a legal process.
- Because we work across many different countries, attention to detail is important. Different markets have different requirements, processes and conditions, and you need to be able to keep track of the details while managing several cases at the same time.
- The role includes, for example:
- Managing and following up on international B2B collection cases
- Contacting debtors by phone and email to secure payment
- Negotiating payment arrangements and finding solutions
- Communicating with clients and providing professional service
- Investigating cases and determining the appropriate next step
- Working with authorities, legal partners and other international stakeholders
- Taking ownership of your cases and driving them forward
- Who are you?
- You enjoy co